Learning Support Services Administrator Hull Working Hours: 37 hours per week, 52 weeks per year Salary: £23,934 FTE per annum Annual Leave: 31 days per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period) As our Learning Support Services Administrator, you will assist in the delivery and development of administration duties within the Learner Support Services. The post holder will ensure excellence in service standards, quality information and a strong customer focus is maintained at all times Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees. As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university. While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull. Responsibilities of our Learning Support Services Administrator: Assist in providing an efficient, effective and confidential administration supporting the Senior Learner Support Services Administrator to support the Director of Learner Support and Customer Services and the Learner Support Services department. Facilitate the application of access arrangements (screening paperwork) for students across the college. Work with the tutors and other staff members to ensure information is up to date. Ensure all access arrangements paperwork, (notably Normal Way of Work Forms) are completed and collated in a timely manner and at a high standard for inspection. Give advice, guidance to teaching staff to evidence the ‘normal way of working’ in the classroom. Take minutes of meetings and student disciplinary meetings and prepare and distribute agendas and relevant papers if applicable. Assist in the handling of the organisation of Annual Reviews for SEND students and attend and take minutes of Annual Review meetings. Collate and submit Annual Review Paperwork to Local Authorities in a timely manner. Maintain confidential information either by paper based or electronic filing systems and to a high standard for inspection. Attend, assist and promote college open events and enrolment sessions, both during working hours and on an evening and weekend. What we’re looking for in our Learning Support Services Administrator: GCSE English & Maths Grade C or equivalent 3 years’ experience of working within an office environment Accurate record keeping and data inputting and monitoring Experience of monitoring and resolving customer service problems Work effectively both independently and as a member of a team Proficient in the use of office technology including word processing, databases and spreadsheets If you have the skills and experience, we are looking for and would like to join us as our Learning Support Services Administrator please click ‘Apply’ now, we’d love to hear from you! Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service. Please note that this post is subject to regulated activity. We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point. Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.
