Systems Trainer

Location: Ealing - Hybrid working with training session at our Ealing, Staines and Oxford offices

Salary: £45,859- 50,000 dependent on experience

Contract: 12-month secondment, Full time, 35 hours per week

About us

We’re a UK housing association committed to a new vision – providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.

We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Role Overview

We are looking for a Systems Trainer to join our fantastic Project Services division. The Systems Trainer’s role is to deliver organisation-wide IT training projects, supporting the implementation of new technologies and ways of working.

This role ensures that employees are equipped with the necessary knowledge and skills to use the new technologies effectively, enhancing productivity, efficiency and overall performance.

Key responsibilities:

Design, develop and deliver end user (colleagues) training within the assigned project/programme following the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model as well as following the wider project frameworks
Support the implementation of new IT solutions and ways of working, through training covering systems, processes, people and behaviours, soft skill education and knowledge transfer
Deliver engaging and effective training to various groups of learners using a variety of learning tools and delivery methods including traditional, blended and scenario based. (e.g. 1-2-1, classroom, trainer-led online training, e-Learning)
Create and keep up to date a range of training collateral such as training/user guides, how to’s, checklists, practice scenarios etc. to support the training delivery and ongoing support of knowledge adoption
Undertake all work in line with agreed standardised approach to training and project management, including but not limited to utilising agreed templates/forms, updating records on training systems and related databases/LMS
Maintain an accurate audit trail of all training events and activities, including documentation, coordination, attendance, emerging issues, agreed points of handover, and appropriate measures for evaluation (user adoption/satisfaction and impact)
Responsible for the use of training resources, including room bookings, facilities and materials, as well as learners’ coordination.

More about you

Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
Learning & Development / Training qualifications (e.g. CIPD, TAP or equivalent)
Experience of project systems implementation, e.g. rollout of new or upgraded software solutions
Experienced in learning and development, through all stages of Analysis, Design, Development, Implementation and Evaluation (ADDIE)
Experience in delivering training to different audiences, using different learning methods and techniques, with the ability to understand emerging and bespoke solutions
Effective communicator, including delivering impactful and engaging presentations, face to face training and presence in meetings

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
Up to 8% contributory pension
Flexible working
Investment in your learning and development

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk

A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

actively look to attract and recruit disabled people
provide a fully inclusive and accessible recruitment process
offer an interview to disabled applicants who meet the minimum criteria for the job
be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirements

We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk.

A2Dominion is proud to be a family friendly employer

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”

Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

A2Dominion Group

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Systems Trainer