About the role

Join a meaningful UK-wide initiative powered by Ability Net in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions – both in person and online – helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person‑centred sessions empower learners to navigate everyday technology with independence and confidence.

To learn more, please download the full job description.

What we're looking for

Training and facilitation experience:
Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
Outreach experience:
Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
IT proficiency:
Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
Communication skills:
Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
Organisation skills:
Strong organisational and administrative abilities.
Experience of target audience:
Experience of working with disabled adults, older people and third sector organisations.
Travel Flexibility:
Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Apply now

Who we are

Ability Net exists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive. Learn more about us and our services on our website.

What we offer

Pension scheme:
We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
Annual leave:
Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
Life assurance:
We offer life assurance cover valued at four times your annual salary.
Wellbeing support:
We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:
- Simplyhealth Optimise wellbeing plan.
- Confidential Employee Assistance Programme (EAP).
- A flexible approach to working arrangements that accommodates individual needs.
- Learning and development:
  We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Apply and further information

Location:

This role is only open to applicants based in the specified region, due to the geographic scope of delivery (see Appendix 1 of the Job Description for a map of the area covered). Access to reliable transport is essential. Please clearly indicate your location when you apply.

Right to Work:
We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

Please note:

Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV. We are only able to provide feedback to candidates who attend an interview or assessment.

Instructions

In order to apply for this role, Ability Net require a Cover Letter and CV. Please upload your documents and complete the form on our website to apply:

Cover Letter

In addition to including your reasons for applying for this role, you must answer the following three questions in your cover letter. Please use a maximum of 300 words per answer.

What motivates you to support older and disabled people to build skills and confidence around digital technology?
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