Business Administrator Apprenticeship

Type: Apprentice
Location: Leeds, LS15 8ZB

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and
work alongside experienced staff.

What you’ll do at work

The Business Administration Apprentice will be responsible for supporting the Business Development manager covering an area that includes Yorkshire & the Humber, Lincolnshire, the Tees Valley and the North East of England.

This is a 15-18 month Fixed Term Contract in conjunction with a Business Admin Level 3 apprenticeship with the possibility of a permanent position after successful completion of the apprenticeship.

Daily responsibilities will include but not be limited to:

Assisting in the preparation of various reports and presentations
Assisting in Customer and Market research
Attending meetings (internal/external)
Providing other general admin support where required

Supportive administration tasks associated with the following

Maintaining key account plans
Customer satisfaction surveys
Updating of customer and project data on the Balfour Beatty CRM
Pipeline review meetings
Digital gated business lifecycle meetings
Preparation of customer presentations
Other relevant supportive tasks for the BD function

Where you’ll work

2100 Century Way, Thorpe Park

Leeds

LS15 8ZB

Training

An apprenticeship includes regular training with a college or
other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD CITY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others’ work. Maintains records and files, handles confidential information in compliance with the organisation’s procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Functional Skills up to Level 2 in maths and English (if required)
Training will be one day per week at Skills for Work, Bradford Council
This will be a hybrid training model with a mixture of sessions in person at their training centre in Bradford Centre and other sessions on Microsoft Teams

Requirements

Essential qualifications

GCSE in:

English (grade C or Grade 4 (Level 2))
Maths (grade C or Grade 4 (Level 2))

Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Presentation skills
Administrative skills
Initiative

About this company

We’re the UK’s largest construction and infrastructure provider, collaborating with our customers to develop cutting-edge solutions to meet the challenges of tomorrow. From project finance and delivery to asset operation and maintenance, we use the latest techniques and technologies to deliver right first time, sustainable solutions for our customers.

https://www.balfourbeatty.com/about-us/understanding-balfour-beatty/ (opens in new tab)

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Balfour Beatty PLC

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Business Administrator Apprenticeship