Purpose of the role

Provide face-to-face and online training on the use of designated medical equipment to current and new clinical staff at all levels, including Bank staff and other support staff as necessary.

Task List

Identify medical device training needs for clinical professional users and deliver or facilitate appropriate medical device training in accordance with the terms of the Contract for each site in line with the Client Medical Devices Policy and the medical devices training system
Supplement OEM training on high-risk devices/devices in acute clinical areas and act as a liaison between the trust staff and OEM for support
Maintain the Learning Management System, liaise with managers about training delivered to their staff, compile and distribute monthly training reports to key account holders, highlight underperforming clinical areas
Provide support to manage the learning systems; to include devising learning plans and learning content, and creating competency records for all clinical staff
Advise and support the medical device risk assessment process, including application of protocols
Assist in the development of strategies for training on the use of medical devices
Assist in the design of training programmes on the selection and use of medical devices, and ensure that these training programmes comply with the requirements of government and other agencies
Audit the effectiveness of training programmes to promote the effective use of medical devices, and report any issues to the Client
Determine appropriate arrangements for refresher training and ensure that this is delivered
Liaise with clinical representatives to ensure that they maintain training and equipment information in clinical areas and that clinical staff have access to user instructions and training records
Monitor clinical incidents and recommended action arising from MHRA device alerts for possible training issues taking appropriate action where necessary
Liaise with the Client in-house clinical training and competence teams as required (eg: Professional Development team or Learning & Development department)
Be an active member of the Client Medical Devices Committee, or equivalent (as applicable)

Capability profile

Qualifications

Degree educated, in nursing or healthcare related field Desirable
Formal training qualification Desirable

Skills

Excellent communicator, able to interact with all levels of clinical and other staff Essential
Computer literate, with experience of using MS Office suite, esp. MS Excel Essential
Excellent presentation skills Essential
Superior integrity and discretion Essential

Experience

Experience of delivering training, ideally in a clinical setting Essential
Experience of, and familiarity with using or training on a range of medical devices Essential
Clinical experience working in critical care, theatres, PICU, NICU, HDU or a similar area Desirable
Good understanding of clinical processes and conditions, and of indications for use of different medical devices and their limitations Essential
Experience in managing and maintaining complex MS Excel Workbooks Essential

Languages

English Essential

Other

Ergéa Quality Assurance and Environmental and Health & Safety
Comply with policies, and work to maintain a high standard of customer service and protect the safety and health of you, your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies.
DBS - Disclosure & Barring Service disclosure (formally Criminal Records Bureau disclosure)
The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.

ERGEA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Ergéa is the leading service provider of equipment solutions to the NHS and private hospital groups in the UK.

Our vendor independent solutions are best in class, ensuring our customers and partners have access to modern medical equipment and technology on a fully managed and funded basis.

Our long-term partnerships span critical clinical areas such as radiology, radiotherapy, cardiology, endoscopy and biomedical services. This wide range of service, places Ergéa as the market leading provider of Managed Equipment Services (MES) in the UK as well as the leading independent maintenance provider, focused on providing quality services to support excellent patient care.

Drawing upon over two decades of operational experience, our team bring a wealth of expertise and a deep understanding of the challenges facing our clients in the UK and Ireland.

Ergea UK and Ireland Ltd
Units 4-6, Ely Road, Theale Commercial Estate,
Theale, Reading, RG7 4BQ
+44 (0)118 900 8100
uk.info@ergeagroup.com

Ergea UK and Ireland Limited

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