Content Writer and trainer - Course Development (Health & Social Care)

Exceptional Care - Headquarters
Ormskirk

Content Writer and trainer - Course Development (Health & Social Care)

Job Title: Content Writer - Course Development (Health & Social Care)Location: Ormskirk, Lancashire

Salary: £35k (dependent on experience)

About the Role Think Tank Academy, the training arm of a leading national provider in the care and support sector, is seeking an experienced and driven Content Writer to join our team. This role is pivotal in shaping engaging, educational, and high-quality online courses for the Health and Social Care sector, including topics related to Ofsted, CQC and regulatory frameworks. You will bring knowledge, structure and creativity to course writing that empowers trainers and supports CPD-accredited, reflective learning.

INDEC
Important Information
Location: Headquarters, Exceptional Care Ltd, Malthouse Business Centre, 48 Southport Road, Ormskirk, England, Lancashire, L39 1QR
Date Posted: 9th April 2025
Closing Date: 30th April 2025
Industry: Healthcare
Job Type: Full time
Salary: Based on Experience

About the role

Key Responsibilities

Research, write, and structure course content for online and virtual delivery across a range of Health and Social Care topics.
Convert complex regulatory frameworks and policies (e.g. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Children's Homes (England) Regulations 2015 & Quality Standards, The Care Act 2014, PREVENT, Safeguarding Children and Adults at Risk, The Mental Capacity Act (MCA) 2005) into digestible, practical training for front-line professionals.
Ensure course materials align with CPD standards and meet QA benchmarks for accuracy, readability, and learner engagement.
Integrate references to sector-relevant policies and procedures, including Triaxx systems, children's services, adult supported accommodation, and regulatory guidance.
Apply best practices in learning design, tone of voice and content presentation to engage diverse learner audiences.
Build in content review points and embed model links, policy references and case study examples.
Maintain up-to-date knowledge of regulatory changes (CQC, Ofsted, etc.) to ensure course content is always relevant and compliant.
Collaborate with internal subject matter experts and the QA team to ensure accuracy, coherence, and alignment with Think Tank Academy's mission.
Option to deliver or co-deliver courses (virtual or in-person) if desired, based on training experience.
Build a model across the course content of therapeutic interventions or resources
Delivery of course content, providing training sessions for inductions and staff refresher training

What We're Looking For

Proven experience writing course content, ideally in the Health & Social Care, Education, or Regulatory Compliance sectors.
Strong research and analytical skills with an ability to interpret policy and regulation into impactful learning.
A methodical, structured approach to writing with a keen eye for accuracy, depth and presentation.
Understanding of CPD accreditation, BILD (an advantage), quality control and training delivery requirements.
Background or understanding of educational approaches, health and social care frameworks, and adult learning methodologies.
Confident in using and referencing systems like Trixx, and good understanding of safeguarding, PREVENT and similar government-led models.

Why Work With Us?
At Think Tank Academy, we believe in investing in the people who drive our learning forward. In addition to working with a purpose-led organisation, we offer:

Paid induction and ongoing professional development
Comprehensive support from a passionate L&D team
Opportunity to shape nationally recognised training courses
Rewards and recognition including Employee of the Month, Long Service Awards, and more
Refer-a-Friend bonuses, wellness programmes, gym membership, and birthday celebrations

Ready to help us raise the standard of training across the care sector? Apply now and make a meaningful impact.

What you will need

Required criteria

- Proven experience writing course content, ideally in the Health & Social Care, Education, or Regulatory Compliance sectors.
- Understanding of CPD accreditation, BILD (an advantage), quality control and training delivery requirements.
- Strong research and analytical skills with an ability to interpret policy and regulation into impactful learning.
- Background or understanding of educational approaches, health and social care frameworks, and adult learning methodologies.

Exceptional Care

PRIDE in our work, our professionalism, our young people and our organisation.

Exceptional Care is a children's care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.

We believe that children spending time at Exceptional Care should find it an enjoyable experience, where the Young People can form positive attachments, giving them a sense of inner security, worth and adding to their emotional and physical well-being.

Our aim is to identify, understand and meet the needs of the individual Young People in our care. Exceptional Care believes that consistency in care is paramount to Young People with complex needs, to this end we are committed to developing and maintaining good communicative relationships with the Young People in our care.

At Exceptional Care, we are devoted to providing unparalleled healthcare and support services tailored to the unique needs of our community. With a deep-rooted commitment to excellence, our team of dedicated professionals strives daily to enhance the well-being and quality of life of every individual we serve.

Passionate about making a difference, we believe that exceptional care is more than just a service - it's a commitment to fostering trust, compassion, and resilience. Join us in our mission to transform lives, one exceptional care moment at a time.

At Exceptional Care, we pride ourselves on cultivating an environment where our employees feel valued, heard, and inspired. Recognized as a great place to work, our organisational culture promotes professional growth, fosters collaboration, and encourages continuous learning.

We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.

Content Writer and trainer - Course Development (Health & Social Care)

Content Writer and trainer - Course Development (Health & Social Care)

About the role

Exceptional Care

PRIDE in our work, our professionalism, our young people and our organisation.

Our benefits

Performance bonuses

Retirement plan and/or pension

Flexible schedule

Employee development programs

Gym membership or wellness programs

Free parking

Open office

Company retreats

Competitive salary

Long service recognition

Social Opportunities

Employee Recognition Scheme

Content Writer and trainer - Course Development (Health & Social Care)

PRIDE in our work, our professionalism, our young people and our organisation.

Exceptional Care Ltd

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Content Writer and trainer – Course Development (Health & Social Care)