Job Summary

Mid Chiltern Primary Care Network

Salary: Up to £29,000 per annum WTE dependant on experience

Working hours: Up to 37.5 hours per week, part time also considered

NHS Pension

33 days annual leave inclusive of bank holidays

Employee Assistance Programme 24/7 Support

Please visit our website and find out more about our PCN, the staff that work for us and the services we provide to our local community-About Us - Mid Chiltern PCN- www.midchilternpcn.nhs.uk

Main duties of the job

An exciting opportunity has arisen for a Health and Wellbeing Coach to join our developing multidisciplinary team. The Mid Chiltern Primary Care Network consists of five local GP Surgeries, covering the areas of Amersham, Great Missenden, Prestwood & Hughenden Valley.

We are looking for a Health & Wellbeing Coach to support our PCNs, utilising your health coaching skills to support people with lower levels of patient activation. You will develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. They may also provide access to self-management education, peer support, and social prescribing.

Health and wellbeing coaches will take an approach that considers the whole person in addressing existing issues and encourages proactive prevention of new and existing illnesses. They will take an approach that is non-judgemental, based on strong communication and negotiation skill, which supports personal choice and positive risk taking, addresses potential consequences and ensures patients understand the accountability of their own decisions, making the patient at the centre of every conversation.

About Us

FedBucks is a not-for-profit GP federation of 47 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

Date posted

10 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0093-25-0000

Job locations

Rectory Meadow Surgery

School Lane

Amersham

Buckinghamshire

HP7 0HG

Job Description

Job responsibilities

Primary Duties & Areas Of Responsibility

Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.

Provide Personalised Support To Individuals, Their Families And Carers To Ensure That They Are Active Participants In Their Own Healthcare; Empowering Them To Take More Control In Managing Their Own Health And Wellbeing, To Live Independently And Improve Their Health Outcomes Through

Providing interventions.
Supporting people to establish and attain goals set by the person based on what is important to them.
Working with the social prescribing service to connect them to community-based activities.
Working with the Long-Term Conditions (LTC) team to deliver specific health advice, where appropriate.
Working to increase the prevalence of treatable LTCs by undertaking health checks.
Inputting data including appropriate disease and referral coding.
Providing support to local community groups and working with other health, social care and voluntary sector providers to support the patients; health and wellbeing holistically.
Helping to establish and co-ordinate patient groups to aid self-management, peer support, and the creation of patient communities.
Supporting colleagues to improve their skills and understanding of personalised care, behavioural approaches.
Undertaking all the necessary training and induction for the role. The successful candidate will undertake a 4 day accredited training course in health coaching.
Raising awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.
Exploring and supporting access to a personal health budget, where appropriate, for their care and support.
Utilising existing IT and MDT channels to screen patients, with an aim to identify those that would benefit from health coaching.
Working with the PCN and practices towards a number of different outcome and quality improvement measures including QOF, QIPP and IIF.
Managing and prioritising a caseload, in accordance with the health and wellbeing needs of the population, through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN.

Responsibilities

Job description Job responsibilities

Provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare; empowering them to take more control in managing their own health and wellbeing, to live independently and improve their health outcomes through:

Providing interventions.
Supporting people to establish and attain goals set by the person based on what is important to them.
Working with the social prescribing service to connect them to community-based activities.
Working with the Long-Term Conditions (LTC) team to deliver specific health advice, where appropriate.
Working to increase the prevalence of treatable LTCs by undertaking health checks.
Inputting data including appropriate disease and referral coding.
Providing support to local community groups and working with other health, social care and voluntary sector providers to support the patients; health and wellbeing holistically.
Helping to establish and co-ordinate patient groups to aid self-management, peer support, and the creation of patient communities.
Supporting colleagues to improve their skills and understanding of personalised care, behavioural approaches.
Undertaking all the necessary training and induction for the role. The successful candidate will undertake a 4 day accredited training course in health coaching.
Raising awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations.
Exploring and supporting access to a personal health budget, where appropriate, for their care and support.
Utilising existing IT and MDT channels to screen patients, with an aim to identify those that would benefit from health coaching.
Working with the PCN and practices towards a number of different outcome and quality improvement measures including QOF, QIPP and IIF.
Managing and prioritising a caseload, in accordance with the health and wellbeing needs of the population, through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues. Where required and as appropriate, the Health and Wellbeing Coach will refer people back to other health professionals within the PCN.

Person Specification

Skills

Skills and Knowledge Essential

Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available
Understanding how to apply health coaching in independent and group settings
Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
Demonstrable skills in supporting behaviour change
Excellent group and one-to-one facilitation skills including conflict resolution
Skilled in active and reflective listening, building trust and rapport quickly

Experience Essential

Training in motivational interviewing and coaching
Training in delivering psychological interventions

Qualifications Essential

Educated to degree level or related discipline

Person Specification Skills and Knowledge Essential

Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available
Understanding how to apply health coaching in independent and group settings
Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
Demonstrable skills in supporting behaviour change
Excellent group and one-to-one facilitation skills including conflict resolution
Skilled in active and reflective listening, building trust and rapport quickly

Experience Essential

Training in motivational interviewing and coaching
Training in delivering psychological interventions

Qualifications Essential

Educated to degree level or related discipline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FedBucks Ltd

Address

Rectory Meadow Surgery

School Lane

Amersham

Buckinghamshire

HP7 0HG

Employer's website

https://www.fedbucks.co.uk/ (Opens in a new tab)

FedBucks

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