Civil litigation is a process for resolving disputes between individuals and organisations via negotiation or the courts. Commercial litigation involves the resolution of disputes in the corporate and commercial sectors.

Possibility of a full-time position upon completion of the apprenticeship.

Main duties to include:

Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements
Reception duties and assisting reception staff
Assisting accounts staff
Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care
Liaising with others by telephone
Arranging mail dispatch by post, hand, email, fax or Document Exchange
Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same
Time recording and maintaining up to date time records as appropriate
Photocopying, including numbering, colouring, binding of copies as required
Ensure the confidentiality of all the firm’s and clients’ documentation and information
Consumables ordering
Daily filing including file opening and closing
Contributing to maintaining a safe and healthy working environment
Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc.
Contributing to maintaining and improving office policies and procedures
Ensuring compliance with Equality and Diversity Policy
Working in any branch office as may from time to time be required by the firm
Any other duties which from time to time are required by the firm

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the
opportunity to learn:

IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors

Monday - Friday, 9:00 AM - 5:00 PM, with a 1-hour lunch.

Hewitts Solicitors

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Business Administration Apprenticeship