Ready to bring passion into your career? Clarins is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we’re looking for a Beauty Coach (Full Time-Maternity Cover) to join our team in John Lewis, Oxford Street W1. If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Focus on customer loyalty, keeping customers returning to the brand
Have the confidence to overcome selling challenges

You are:

Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Pro-active and enjoy exploring new sales opportunities
Customer-focused and results-oriented

You have:

Experience in a hands-on beauty or retail role with exceptional customer service skills
Commercial awareness
Excellent communication skills and can build relationships quickly
Ability to be flexible and work shifts including weekends and evening

We have:

Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You - Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance-based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme

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