An exciting opportunity has arisen to join our Digital Training Team. The post holder will deliver and evaluate training and support users in the workplace to both individuals and staff groups using face to face training, virtual and eLearning methods. Applicants with experience of delivering Clinical Systems are preferred but not essential. Experience of digital content design is preferred however, successful applicants will be expected to learn. As a Digital Trainer you will create engaging and interactive learning materials, including e-learning and instructional videos. We are seeking a reliable, patient and adaptable person with excellent communication and interpersonal skills. Applicants should possess the ability to quickly learn complex tasks and be able to communicate this learning in a logical, concise and clear manner. The post holder will work autonomously to deadlines and manage your own workload.

You will be expected to work flexibly both in terms of your ability to travel between sites and provide training, support and knowledge to support the implementation and development of all elements of Digital Training being implemented within the Trust. To ensure that all users make full and effective use of Digital tools by evaluating and testing current and new software, as well as planning, developing, delivering and evaluating training courses/material.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

To undertake IT training needs analysis in support of training required in projects by:

establishing benchmarks for the training against which peoples competencies will be assessed (e.g. researching the results of other similar projects)
taking part in the development and testing of assessment tools
ensuring that trainees attending courses meet pre-requisite skill levels to undertake the course successfully

Responsible for delivering technology based training programmes for clinical and non-clinical systems across ULHT and the health community and to regularly review and update existing training programmes for all systems, in co-ordination with ULHT and departmental policies.

To establish and utilise the most appropriate method of delivery for all grades of staff, irrespective of IT skills up to and including executive levels e.g.

one-to-one training sessions
classroom and workplace based group sessions (presentations and hands on)
webinar based training
e-learning (design and development)

To undertake the role of module lead or site based lead for an existing clinical or non-clinical system and ensure that:

any new releases of the software are assessed for any subsequent training implications
manuals/materials are updated to reflect the changes
they contribute to both internal and external meetings and provide constructive input to project teams

To undertake the role of lead trainer in the implementation of new software on an affected health community wide rollout basis. This will involve:

representing the IT training department by attending and providing constructive input at regular project meetings as requested
working with other business units including participating in working groups to encompass new ways of working and communicating information back to the team and team management
co-ordinating train-the-trainer courses to ensure uniformity and understanding of the system
ensure course plans/materials are ready for the effective delivery of training on the new software

To test, trial and learn new software (both clinical and non-clinical systems) in order to understand the functionality involved and how the software meets the needs of ULHT. To communicate any concerns or suggestions regarding the implementation of the software to the appropriate project manager, business change manager or lead trainer.

On learning the new software (clinical or non-clinical) to an in-depth knowledge the trainer will translate this into structured end-user training courses.

To design and develop appropriate training materials and techniques for all new systems e.g. e-learning, e-tutoring, e-training and to investigate new and innovative ways of delivering training in order to manage the major challenges ahead and meet the increasing demands of ULHT.

Lincolnshire Community and Hospitals NHS Group

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