Hybrid Model (remotely & in the office)

This role is essential as IT SAP Application Trainer for all topics related to the ERP system SAP. The other primary responsibility is to maintaining and supporting internal business applications associated to the ERP system process.

Tasks

The SAP Application Support & Trainer's Main Tasks Are

1st, 2nd line support for the ERP software system (SAP, S4H), working alongside internal team
User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO)
Act as a liaison and key trainer between multiple departments/group IT teams
Represent and support local users in the clear definition and documentation of their business requirements
Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with our group teams on global level
Work as a member of IT projects regarding the ERP software system, providing first hand documentation
Carry out and coordinate testing for SAP changes/functional & UAT testing
Create documents for end-user training and support training on new or changed SAP functionalities
Maintain and modify existing SAP workflows with the developers in-house
Work with your team, under the guidance of our Developers

Requirements

The ideal SAP Applications Support Trainer should meet the following requirements:

Bachelor’s Degree in IT, Computer Science, Business Administration, or a related field.
Master’s Degree (optional but preferred) in areas such as Management Information Systems (MIS) or a related discipline.
SAP Certified Application Associate in relevant modules
Advanced certifications, like SAP Certified Development Specialist or SAP Certified Technology Associate, are a plus
Training-specific certifications, such as SAP Certified Trainer
Prior experience in delivering IT or software training, ideally in an ERP environment
Hands-on involvement in conducting workshops, creating training materials, and providing user support
Familiarity with training diverse teams
Proven track record as a workshop champion, with the ability to motivate and engage participants
Exposure to ERP systems is advantageous, particularly in SAP modules such as SD, MM, FI, or CO
Practical knowledge of Business Warehouse (BW), Power BI, and tools for data visualization and analytics

Company

About Lufthansa Technik Landing Gear Services UK

Lufthansa Technik Landing Gear Services is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Landing Gear Services is located in London and has over 300 employees. Our success is built on our people who are fundamental to our organization.

www.ltlgs.com

Swiss International Air Lines

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SAP Application Support & Trainer