Job Title: End-Point Assessment Administrator

Department: End-Point Assessment – SFJ Awards

Location: Sheffield Office, with hybrid working available

Pay Scale: £25,680 per annum.

Contract: Permanent

Hours: Full Time (37.5 hours per week) 7.5 hours per day

SFJ Awards

SFJ Awards are a regulated Awarding Organisation, delivering high quality qualifications, and custom certification for learners through Approved Centres in England, Wales, Northern Ireland, and Scotland. We are also an Apprenticeship End-Point Assessment (EPA) Organisation approved by the Education and Skills Funding Agency to deliver EPA to apprentices for a growing number of apprenticeship standards in England. SFJ Awards is part of the Workforce Development Trust group.

The Workforce Development Trust

The Workforce Development Trust is a not-for-profit organisation that provides services that support employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate via our four brands; Skills for Health, Skills for Justice, SFJ Awards and People 1st International, which deliver specialist, targeted skills interventions to support a variety of frontline public services.

Job summary

SFJ Awards provides a range of Awarding Organisation and assurance functions, including regulated qualifications and apprenticeship End-Point assessment. The overall purpose of this role is to support the EPA team to ensure that operations and quality assurance systems and processes for End-Point Assessment are compliant and meet regulatory, organisational and stakeholder requirements.

This role sits at the centre of our End-Point Assessment (EPA) service and provides invaluable support to the EPA team including our external Associate Independent Assessors and Associate Internal Quality Assurers. This is a busy and varied role that requires someone who has excellent administrative, communication, customer service and IT skills and an appetite to learn and grow their expertise.

What is the impact of the role on the business?

The impact of this role on the business is significant, as it ensure the smooth and timely execution of the End-Point Assessment (EPA) function. Overall, this role plays a crucial role in maintaining quality, efficiency, and compliance, ultimately contributing to business success.

Key business skills necessary for the role?

Attention to detail, Adaptability, Communication skills, Collaboration and Teamwork.

What does the daily work look like?

This is a very varied work role, so every day is different. All aspects of administration will be covered from chasing recruitment information and processing documentation to printing off packs for external events.

How does your team deliver a premium service for our customers?

Our team delivers a premium service by maintaining ongoing communication with customers and providing a variety of tailored services to support them and their Apprentices throughout the End-Point Assessment (EPA) process.

What might surprise people about this role?

You will gain a deep understanding of the skills, qualifications and work Apprentices undertake across different industries. The role plays a crucial part in ensuring assessments run smoothly, directly impacting apprentices' success and the company's reputation.

Key Responsibilities:

Reporting to the Lead EPA Co-ordinator, the post holder’s key responsibilities will include:

Supporting the EPA co-ordinators/internal quality assurance team to ensure that independent assessment and quality assurance activities are allocated and scheduled in accordance with service requirements.
Providing administrative support across the EPA team including raising purchase orders and processing invoices for Associate Independent Assessors.
The preparation, dispatch and return of EPA resources, both electronically and via post/courier as required.
Assisting with the preparation, checking, and uploading of documents and other digital resources as required
Providing front-line support for EPA customers and stakeholders across all standards.
Providing administrative support on quality assurance activities inclusive of issuing assisting with audits, ensuring online systems and processes are up to date.
Working as part of a team building relationships both internally and externally with customers and stakeholders
Supporting the selection and recruitment process of Associate Independent Assessors including carrying out onboarding checks and assisting with training.

For the full job description and a job pack to assist your application, please visit: https://www.wdtrust.org.uk/careers/

This job requires some days in the office. Please consider if you are willing to relocate before applying.

Please include your CV with a cover letter outlining your suitability for the role.

You can apply through our website.Please only apply if you currently have a valid right to work in the UK.

Benefits:

Generous annual leave entitlement up to a maximum of 28 days, plus public holidays, and a potential Christmas closure
Flexible working - 50% working from home with a dress for your day approach.
Staggered start and finish time
Employee referral recruitment scheme
We provide enhanced leave, bereavement, carers, maternity, paternity, and sickness leave.
Health and wellbeing benefits, access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab
Enhanced pension scheme, with a contribution matching up to a combined 12%, and the option to join the Salary Exchange Pension Scheme along with death in service coverage at three times annual salary.
Flexible employee benefits, portal including a cycle to work scheme.
Buy annual leave scheme.
Organisational development days and departmental training budgets
Payroll giving, this is a tax-free way to donate to any charity, worthy cause or place of worship.

The Workforce Development Trust is an equal opportunity employer and welcomes everyone.

If your experience differs a little from what is outlined in the job description, or you are missing a desired qualification, yet you think you can bring value to this role, please apply, we would like to hear more about you.

We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.

If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your preferred pronouns, for example she/her, he/him, they/them etc.

Please note only shortlisted candidates will be contacted.

Closing date: Thursday 13th March 2025

Please note, we reserve the right to alter the closing date before the one stated.

The Workforce Development Trust

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End-Point Assessment Administrator