Position based: Hybrid

Salary Band: £28-36,000 per annum plus bonus scheme for exceeding targets

Hours: Full Time

Holidays:25 + all bank holidays, Birthday off, Christmas Shopping day

Benefits: Westfield Health Scheme

Purpose

Accountability for the delivery of a cohesive and comprehensive referral strategy to generate starts for Apprenticeships. Establish and create referral pathways from employers and key stakeholder organisations. Working with such partners to promote the full range of TTP Apprenticeship services. Ensure a coordinated approach with operational delivery and provide management information on the impact of start generation approaches.

Key Role Responsibilities

Manage and build referral strategies to ensure success of Apprenticeship programmes to ensure volumes of starts to meet KPI’s.
Work with Employers to create opportunities for progression and employment.
Carry out Organisational Needs Analysis with employers to establish most appropriate programmes and need.
Work with the Curriculum teams and operational delivery teams to ensure the opportunities are then maximised with learners for better outcomes.
Responsible for stakeholder engagement and associated influence which supports contract performance and business development.
Developing and managing specialist partner or supplier services to support learners achievement and progression.
Reviewing success and progress of referral delivery and conversion to achievement, distance travelled and other outcomes.
Maintain strong relationships with the Delivery Teams across the contract areas to ensure conversion of referral to start to achievement.
Ensure that starts to the any programme are contractually compliant and eligible, working closely with the Administration team
Work with marketing teams to ensure promotion of the programmes in line with referrals and expectations.
Support social media campaigns, networking and employer relationship development.
To work effectively with the Operations Managers and delivery team to effectively transition referral pathways into operational delivery including supporting the forecasting and awareness of anticipated delivery volumes and locations.
Deliver open days, information sessions to promote the programmes.
Support with learner and stakeholder feedback; contributing to TTP’s cycle of quality improvement.
Maintain learner records accurately, both hard copy and electronically, and ensure all evidence is readily available and accessible for audit and quality purposes.
Undertake any other tasks and responsibilities appropriate to the level of this post.
Comply with all TTP policies and procedures.
TTP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share and promote this commitment.

Essential Criteria

Proficient with Microsoft 365- Word, Excel, Powerpoint, Microsoft Teams, Skype, Zoom.
English and maths to at least Functional Skills level 2 or equivalent.
A detailed knowledge and understanding of Apprenticeship Programmes.
An understanding of ESFA Funding Rules.
Ability to present to multiple audiences.
Deliver high levels of customer service that leads to employer and learner engagement.
Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally.
Ability to profile and forecast activity of referrals and to meet and exceed targets.
Proven track record of working with people with complex barriers to engagement and progression.
Excellent interpersonal skills to be able to engage with colleagues and candidates.
Excellent communication skills verbal and written.
Ability to plan and organise own caseload and diary unsupervised.
Conduct your role in line with the behaviour aligned with our company values.
Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount.
Comply and follow all processes within the Health and Safety Policy.
Comply and follow all processes within the IT Policy and, Data Protection and Information Security Policy.
Promote equal opportunities and recognition of diversity throughout the company.
Ensure the maintenance of confidentially and professionalism at all time.
It is essential that you have a commitment to behave in a way that meets our company values and that places the leaner and their wellbeing at the heart of what you do.
We offer a full induction and training package to our new staff, so you very quickly feel part of the team.
As an essential car user, you must hold a full UK driving licence, be a confident and able driver, have access to your own vehicle and have the right to live and work in the UK (only if appropriate to the role).
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. If applicable, the successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references and prove their eligibility to work in the UK.

Equal Opportunities

You are unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Total Rewards

Total Leave – all staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days.
2 Years’ Service – staff who have passed 2 years’ service get an additional 2 days leave.
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave.
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave.
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached.
Total Health – Health Insurance all staff have access to the Westfield Health Plan.
Total Fridays – Early Finish Fridays. On the last Friday of every month staff benefit from a 3pm finish.
Bright Exchange- Extra discounts and offers through Bright.
Dress Down Fridays – every Friday staff do not need to wear formal work clothes and can donate £1 to our Charity of the Year
Buy & Sell- Buy upto 5 days annual leave and sell upto 3.

If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on recruitment@total-tp.com

Total Training Provision

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