An exciting opportunity has arisen for a Digital Trainer to join our well-established Digital Training Team delivering virtual, classroom and eLearning training for several clinical systems e.g. Patient Administration, Electronic Patient Record, Theatres system, Bed Management and Digital Dictation in addition to Microsoft and Teams. We are looking for an enthusiastic and motivated individual to join our team with excellent communication skills and the ability to engage with various staff groups. The post is a permanent full-time position.

You will be an effective team player, well organised, have excellent communication and presentation skills and have recent experience of delivering training in an NHS environment.

You will deliver training in formal and informal environments to individuals and groups of staff across the Trust in collaboration with other Digital Trainers within the team. You will also train and support staff to attain and improve upon their basic IT skills and support them with changes or new systems Go Live. Training Lead for various projects against the Digital Programme communicating with the project Team and project stakeholders.

To deliver training and provide support on a flexible basis to all system users during the implementation period for new developments.
Ensure that new / enhanced functionality and data quality requirements are understood, and training materials are updated as appropriate.
To design lesson plans and deliver training to end system users in accordance with agreed standards. This includes 1-1, Classroom, Remote, Large groups and developing eLearning packages.
Maintain a complete and up-to-date attendance / DNA / cancellation record for training courses.
Developing appropriate end user training materials, reference materials, handouts and promotional materials for distribution within the Trust and on the intranet.
Support users in booking appropriate IT training courses.
As part of the Digital Training Team, you will be required on a rotational basis to prioritise and manage requests for user support via the Call Logging System. responding quickly and appropriately via telephone, e-mail and remote access tool and correctly updating incidents logged ensuring Service Level Agreements are achieved.
Provide administration duties of the WWL Learning Hub.
Developing e-learning material in conjunction with subject matter experts.

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

For further details / informal visits contact: Name: Heather Dandy Job title: Digital Training and PAS Manager Email address: heather.dandy@wwl.nhs.uk Telephone number: 01942822020

Wrightington, Wigan and Leigh NHS Foundation Trust

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