Contract Type: Permanent (Full-Time)
Location: Milton Keynes (MK4 3FU)
Grade: RCS L
Hybrid working
DHL Group, the world's leading logistics company, provides a comprehensive range of international express, freight transportation, e-commerce, and supply chain management services. We are committed to connecting people and improving lives through our global network. Join us and be part of a team that values innovation, collaboration, and personal development.
We seek a dynamic and experienced HR Trainer to join our Human Resources team. The HR Trainer will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees. This role is crucial in promoting a culture of continuous learning and development within DHL Group.
WHAT DOES THE ROLE ENTAIL?
As part of your normal duties, you will be responsible for:
- The trainer is expected to establish the training and development needs of People Services' employees and promote training initiatives that build employee job effectiveness.
- Contribute to the development of the Training Services model to ensure we meet the needs of the business and the overall People Services provision.
- Creating training materials and programmes to address specific business objectives.
- Be comfortable creating and building subject-specific training across all aspects of HR, with the opportunity to create training content and materials.
- Identifying and implementing a wide range of training techniques to improve efficiency and returns on investment.
- Proactively seek input from customers to ensure delivery meets business needs, and propose changes to the level of services provided.
- Ensure continuous monitoring of performance measures and evaluation tools that enable the Training Service to continuously improve.
- Keeping up-to-date on the latest training trends, developments and best practices
WHAT DO WE NEED FROM YOU?
- Previous experience in delivering training to individuals and groups.
- Making the training material, layout and delivery of the training your own! Be as creative as you would like.
- Experience of working with employees in a Customer Services environment.
- Ability to create and build business-specific training sessions and materials.
- Create and build training sessions/guides for new training subjects.
- Has experience in supporting members of a team in a training environment.
- Has excellent communication skills and experience of presenting ideas and concepts to stakeholders.
- Filling knowledge gaps that require training materials.
- Has attention to detail within a time-pressured environment
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
Be An Essential Part Of Everyday Life
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
#UKIDSCWellBeing
