This is a fantastic opportunity for an Apprentice Office Administrator to join us. The individual needs to focus on building & maintaining relationships with our existing clients. The successful candidate will be expected to help clients with all aspects in relation to the ongoing management of their car parks.
Wage:
£12,480 a year
Minimum wage rates
upon completion of the candidates apprenticeship course, pay will increase.
Training course: Customer service practitioner (level 2)
Hours: Monday to Friday 9am to 5pm, with a 30-minute unpaid lunch break. (training will be within these times)
37 hours 30 minutes a week
Possible start date: Monday 10 March
Duration: 1 year
Positions available: 1
Work:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you'll do at work:
- Answer client queries and keep them up to date
- Provide quotations and invoices
- Arrange installations (signage, CCTV, payment machines)
- Sending communication to current car park users
- Issue parking permits
- Update client and site information on the in-house CRM system
- Supporting your team with tasks, so as the team runs smoothly
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Your training course:
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan:
- Training will take place in the workplace, via team meetings with the education provider
- This will be arranged once the apprenticeship is set up
Requirements:
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Other requirements:
The position will give you the opportunity to learn many aspects of the company and how each team works together to create a smooth process for the client.
About National Parking Control:
Based in Sussex we have grown and developed into one of the leading Car Park Management companies within the UK, renowned for our client first service and innovative technology. We are also proud accredited members of the International Parking Community. Managing Car Parking is not easy, but we ensure it’s rewarding. We offer great incentives including employee discount cards, company events, free parking and much more. We believe in investing in our staff and have regularly helped people progress in their careers, gaining new qualifications and experiences through our training and development program.
http://www.nationalparkingcontrol.co.uk
company benefits :
- Company events.
- Company pension.
- Discount or free food/drink.
After this Apprenticeship:
- Once qualified, suitable candidates will be offered a full-time position with pay increase.
https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC1000297173
