Contract: Fixed Term 12 months
Working Hours: 37 hrs*
Salary: £30,060 - £32,654
Location: Kelvedon Park*
Closing Date: 28th February 2025
*We are open to discuss working arrangements including flexibility over hours and location
The Role (Role Profile)
Are you someone who likes to make a difference? Would you like to be part of something that supports others with their development? It is an exciting time to be part of the LRS process offering an opportunity for your own development as you are involved in assessment days, induction sessions and pulling together workshop materials. This role is about working with people, and you will need to balance talking and advising people with completing paperwork and reports in a timely manner, so experience of working in a dynamic environment and responding to changing priorities is key.
Providing excellent customer service and acting as a first point of contact for queries and questions you will need to demonstrate excellent communication and organisational skills. There is a requirement to provide coaching and mentoring for some people starting out on their journey to ensure people feel fully supported.
You will be responsible for supporting the delivery of the LRS process, through efficient scheduling, communications, and timely provision of statistics to illustrate the delegate journey. You will be required to undertake all administration relating to the processes, materials, and resources for the successful delivery of the LRS.
There is also a requirement to provide support for the apprenticeship programme including the organisation of end point assessments, meeting with the apprentices to ensure they have access to all resources. There is also a requirement to ensure all information is available for inspections and audits with external providers.
What Are We Looking For?
The ideal candidate will have strong communication skills, the ability to manage multiple tasks efficiently, and a commitment to providing excellent support. You should be confident handling data accurately. If you’re adaptable, resourceful, and eager to make a positive impact, we’d love to hear from you!
Eligibility
- Level 2 qualification in Maths & English (GCSE grade C-A, or 4-9, or Functional Skills)
- Previous experience as an office administrator
- Confident in using ICT systems such as Word, excel and Outlook
If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting.
How to apply
Internal candidates in either the development or resource pool –
If you meet the essential criteria listed above, you should express an interest for the role by clicking Apply in Cornerstone (recruitment portal).
Internal candidates who are not in either the development or resource pool –
You are required to submit a supporting statement of no more than 750 words detailing how you meet the essential criteria (detailed in the Person Specification) for the role via the recruitment portal. It is important that you provide as much evidence as possible as to how you meet the essential criteria of the person specification as this statement will be used to shortlist your application. Please ensure you have uploaded the supporting statement before clicking Apply.
External candidates
You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.
You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application.
You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).
Assessment and selection:
The assessment and selection approach will be:
Stage 1
Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) will take place on the 3rd February 2025
Stage 2
Role Specific Interview and an in-tray exercise will take place on the 10th and 12th March 2025.
Should you wish to have an informal discussion with regards to the role, please contact Jane Brown (jane.brown@essex-fire.gov.uk )
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.
You can find out more about our benefits at https://www.essex-fire.gov.uk/recruitment/benefits
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
Disability Confident
We are an equal opportunity, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit.
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.
Our employee forums and partners include:
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men’s Forum, and our Women’s Forum. In addition, we also have a female firefighters operational group.
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.Diversity@essex-fire.gov.uk
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to recruitment@essex-fire.gov.uk
You can find out more about Essex County Fire & Rescue Service via www.essex-fire.gov.uk and about our vacancies and application processes via www.essex-fire.gov.uk/join-essex-fire
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £30,060.00-£32,654.00 per year
Benefits:
Schedule:
Work Location: In person
Application deadline: 28/02/2025
Reference ID: LRS & Apprenticeship Support