Requirements:
- Driver with access to own vehicle (car/motorbike) and UK driving licence.
Want to join an award-winning organisation?In November 2023, we were successfully awarded the Leadership Culture Award by the Business Culture Awards, quickly followed by the Excellence in Homecare and Excellence in Supported Living, awarded by the prestigious Laing Buisson.
We are looking for passionate, caring and values-driven individuals to join our team at LIFE by Be Caring working within the Learning Disabilities and Autism team. We are seeking a full-time Support Coach Assessor to coach, mentor and provide best-practice observations of our Support Workers and to work with colleagues to establish new packages of support. We are looking for a skilled and caring communicator who is motivated and inspired to support colleagues to Be the Best they Can Be!
Salary: £25,725 per annum + up to £2,600 through our generous on-call payments
- On Call: £2,600 per annum, undertaken on a rota basis, includes some weekends
- Contract:Full-time, permanent
- Working Hours:37.5hr per week, Mon - Fri (hours will be flexible depending on the need of the client)
- Location:
Newcastle & Gateshead - Bonus & Incentives: up to £300 new starter bonus, £300 annual bonus and £300 Refer a Friend bonus
Benefits
- Fully funded DBS.
- Full induction.
- Training development: funded Level 2 & 3 and other accredited courses.
- Holiday pay: annual leave accumulates with working hours and length of service.
- Employee Assistance Programme (EAP): 24-hour helpline, advice and guidance for yourself and dependents.
- Union membership (optional): through our partnership with the GMB.
- Mileage: 45p per mile
Job Description
You will promote Be Caring values, supporting colleagues in the community to deliver high-quality care. You will provide coaching and mentoring to colleagues, ensuring they have the skills and tools to provide person-centred support that maintains dignity and choice for those we support. You will encourage and promote effective communication and information sharing between support colleagues and the office team.
We are looking for a skilled communicator with coaching and mentoring skills to develop our support colleagues working in people’s homes and communities. You will:
Observe, support and coach people to deliver high-quality support, complete support tasks, record, and report accurate support notes, share information, and highlight risks while working on a day-to-day basis.Assess new packages of support and complete initial assessments, risk assessments, support plans and 6 week reviews for the people we support that are new to LIFE by Be Caring.Communicate effectively with support colleagues, your office team, those we support and family members.Prioritise your workload, working under time pressures to complete
quality assurance activities and maintain compliance targets. You will maintain accurate records of your work.
Supporting Colleagues
- Conduct Best Practice and Be Supported Sessions with colleagues, completing accurate records of conversations with agreed actions and identifying further support or training needs for colleagues.
- Support staff to deliver the best care possible through coaching, mentoring training, and direct support.
- Provide additional training, technical support, and guidance to all colleagues with the safe administration of medication, moving and position techniques, person-centred care and communication preferences and other interventions such as catheter and stoma care.
- Conduct audits of support notes and other field-based documentation (e.g., MAR charts, records of finances), providing guidance and feedback on best practices and identifying areas for improvement.
- Ensure colleagues understand best practices, follow Be Caring's policies and procedures and deliver support to meet CQC standards.
Effective Communication
- Share and report on your observations and conversations with your Service Manager, Trainer, and wider team, highlighting further support or training needs and identifying any risks in practice or quality issues.
- Work with colleagues on ensuring they follow information sharing processes, ensuring support colleagues share vital…
