Role: Learner Support Specialist (ALN / Accessibility)
Team: Operations - Learner Support
Package: Pension, Unlimited leave, Flexible working
Salary: £30,000
About Corndel:
Corndel is a distinguished, award-winning UK management and technology training provider dedicated to delivering exceptional programmes throughout an employee's career. We collaborate with some of the UK's largest businesses to enhance both organisational and personal performance through transformational learning.
Our vision is to empower every individual to reach their professional best. As one of the UK's fastest-growing companies, we offer an excellent platform for proactive and motivated individuals seeking the next thrilling step in their career. Join us in a dynamic, supportive environment that fosters creativity and provides fulfilling work.
The role:
As a Learner Support Specialist, you will play a crucial role in promoting and implementing Corndel's learner support policy, training staff on neurodiversity, and ensuring inclusive educational practices that give all learners equal chances to thrive.
Responsibilities include:
- Provide administrative support for the Cognassist process across all Corndel's apprenticeship provisions, ensuring apprentices' learning needs are met.
- Enhance engagement in learning support/Cognassist to maximize learner impact and funding income for apprentices declaring learning needs.
- Maintain effective communication with departments at Corndel and represent external stakeholders regarding apprenticeship learning support/Cognassist.
Key activities:
- Promote the significance of learner support within the organization.
- Foster positive perceptions of neurodiversity to diminish stigma surrounding learning needs.
- Facilitate learners' access to Cognassist by overseeing neurodiversity assessment completions.
- Provide personalized learning plans for learners with additional needs.
- Conduct one-on-one sessions with learners to discuss results and devise strategies to support their neurodiversity.
- Adapt to changes in funding regulations concerning apprenticeships.
- Create tailored interactive resources to engage learners in achieving their English and Maths targets.
- Collaborate with Coaches and Tutors to empower them with strategies to assist learners effectively.
- Deliver training sessions on study techniques and monitor learner attendance while liaising with relevant personnel.
- Achieve a monthly engagement target of 45 sessions per Corndel KPIs.
Training:
- Ensure operational staff possess knowledge of the learner support process and neurodiversity concepts.
- Conduct training sessions to equip staff with tools for supporting learners with neurodiversity needs.
- Act as an ambassador for the Cognassist product, conveying its advantages to both staff and learners.
Compliance:
- Keep the Cognassist system updated in collaboration with the Contracts Team.
- Maintain accurate records within Aptem for effective data reporting.
- Safeguard the welfare of all learners and colleagues.
- Preserve confidentiality regarding company information.
- Ensure documentation systems reflect learners' progression accurately.
- Regularly report on progress to the Learner Support Coordinator and Director of Skills for Business.
About You:
- You are a proactive self-starter passionate about transforming workforce development.
- You are committed to inclusivity and respect towards others.
- You embrace change and approach challenges collaboratively.
- You have high standards for both yourself and others.
- You operate with integrity and professionalism.
Experience and Skills:
Essential:
- Qualifications related to learner support needs (e.g., dyslexia, ADHD).
- Experience supporting learners with adjustments for learning needs.
- Strong organizational and administrative skills.
- Experience working with diverse learner levels.
Desirable:
- Familiarity with Cognassist and related software.
- Qualifications in Information, Advice, and Guidance (IAG).
- Knowledge of reasonable adjustment policies.
- Experience applying various support strategies.
Why join Corndel?
- We foster an inclusive and supportive workplace culture.
- Enjoy a truly flexible working environment where you have autonomy.
- Be part of a leading organization committed to quality and excellence.
- Work in an innovative environment that values technological advancements.
Corndel is a Disability Confident Employer, ensuring that disabled applicants who meet the minimum criteria are offered an interview. Should you require adjustments during the recruitment process, please notify us beforehand so we can facilitate your needs effectively.
Corndel is committed to safeguarding practices and will conduct pre-employment checks, including DBS Disclosure and a Barred List Check.
