The Medical Content and Clinical Trainer oversee medical content management, including the creation, review, and validation of clinical documentation and protocols. This role will involve close collaboration with cross-functional teams such as Clinical, Marketing, Sales, R&D, and Vigilance to support clinical expertise and customer inquiries. As a key member of the Global Marketing team, the Medical Content and Clinical Trainer will leverage expertise to implement and manage educational programs (both internal and external) for healthcare professionals, patients, and sales teams. This includes the development, coordination, and promotion of training initiatives aligned with the marketing strategy to drive company objectives.

The Medical Content and Clinical Trainer will provide clinical and technical training for Sinclair products to internal staff, distributors, and end customers at both national and international levels, ensuring accurate product knowledge transfer and supporting the broader marketing and sales strategies.

Responsibilities and Accountabilities:

Create and review medical documentation (Protocols, IFU, etc.)
Validate and implement clinical protocols and product procedures
Support post-marketing surveillance efforts
Collaborate with the Scientific and Clinical Department on various activities
Draft and review documentation for clinical training
Conduct internal and external training sessions
Provide customer training on treatment protocols and equipment
Address customer inquiries (doctors, distributors, large accounts, etc.)
Report clinical/technical incidents to the appropriate departments (e.g., clinical incidents or Services)
Support customers in promoting Sinclair products within their practice
Assist in the development and execution of the global clinical training plan
Contribute to the creation and execution of healthcare professional programs for different product ranges
Help develop new clinical applications and therapeutic options
Support and maintain a network of KOLs (Key Opinion Leaders)
Support clinical sales, patient routes, and scientific guidelines
Coordinate communication for training programs across regions
Provide innovative solutions for healthcare professional certifications
Plan and manage online training programs
Assist with the commercial team's certification needs
Support educational activities related to conferences and scientific events
Contribute to advisory boards and focus groups for strategic marketing insights
Support Sinclair College with opportunities to educate
Track and document training activities
Report training outcomes to the Global Head of Training
Carry out the training process as a clinical trainer
Collaborate with the R&D department on various projects
Joint work for the creation of medical/scientific material with the MA department.
Assisting in the management and creation of SOPs.
Act as a clinical trainer where appropriate and legally approved on the Sinclair product line

Experience and Qualifications:

Essential:

Bachelor’s degree in Science
At least five years experience in the “medical education” field
Knowledge of the aesthetic industry/cosmetic industry
Good organisation and coordination skills, management of priorities
Customer oriented, sense of service, good interpersonal skills
English speaker
Ability to travel freely

Desirable:

Preferably PhD, MD, Nurse or other clinical certification
Coaching qualification would be a plus
Experience in Program management / training in an international environment
Second and / or third language
Energy Based Devices and Pharmaceutical Expertise

Sinclair

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Medical Content and Clinical Trainer