Company Description
ITSec Ltd. has been in the IT business since 2001, specialising in IT security consultancy and software development. The company is ISO certified and a Microsoft certified partner. ITSec focuses on financial & Legal Tech applications for the assurance industry & legal industry, with a strong emphasis on security and audit trail due to industry regulations.
Role Description
This is a full-time on-site role as a Technical Support Trainer located in Leicester at ITSec Ltd. The Technical Support Trainer will be responsible for providing customer and technical support, conducting technical training sessions, ensuring customer satisfaction, and effective communication with clients.
Qualifications
- Customer Support and Technical Support skills
- Effective Communication skills
- Technical Training abilities
- Customer Satisfaction focus
- Experience in IT industry is a plus
- Bachelor's degree in related field
- Experience in Legal Tech is essential.
