About the Role:
This role is focused on providing a seamless experience for apprentices joining our programs. As an experienced Onboarding Officer, you will play a vital part in ensuring that learners have the right information and support to succeed.
Main Responsibilities:
- Explain the Apprenticeship journey to learners in a clear and concise manner, highlighting key milestones and expectations.
- Utilize your expertise in data management to submit accurate learner data, minimizing compliance issues and ensuring a high 'first time right rate'.
- Identify and escalate risks to the Operations Team leader, enabling swift action to mitigate potential problems.
- Prioritize excellent communication with internal and external stakeholders, fostering strong relationships and trust.
The ideal candidate will possess prior experience working within an office environment or customer service role, with a proven ability to handle confidential information.
About Us:
We specialize in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organizations in the UK. Our clients include world-renowned brands such as the BBC, AWS, Google, Deloitte, IBM, and small organizations looking to gain a competitive edge in the digital world.
Requirements:
- An enhanced disclosure check
- Child Barring list check
- Qualification checks
- Online checks
- Medical fitness assessment
- Identity and right to work verification
All applicants will be required to provide two references covering the previous three years and complete a Criminal Declaration form before interview. The estimated salary for this position is £28,500 per annum, reflecting the company's commitment to offering a competitive package.
