The key purpose of this opportunity is to deliver a fantastic recruitment service to our customers, ensuring that all candidates have a great candidate experience. Your role will be to ensure that you partner effectively with all key stakeholders and customers, offering effective support on all aspects of the candidate journey. This role is a hybrid position, working both remotely with our financial services client in Germany, as well as part of a wider international client team. Outcomes Customers are delighted throughout the recruitment campaign. As part of the recruitment team, help ensure that the client has a quality candidate pipeline of diverse candidates to ensure their hiring targets are met. Deliver workshops or training sessions to support the Business areas with the assessment process, ensuring that they’re fully equipped and knowledgeable of the role they play within the candidate’s journey. Efficiently monitor application pipelines and process candidates in a timely manner in accordance with Service Level Agreements. Deliver a high level of client service interacting both virtually and in person. A fantastic candidate experience is delivered and maintained throughout the recruitment journey. Successfully coordinate and facilitate assessment events, including scheduling and communicating with candidates, as well as providing timely updates to the client. Providing timely updates to candidates on offer decisions providing constructive feedback where necessary. Provide up to date and accurate reporting on status of recruitment activities. Update candidates regularly on their application throughout the recruitment process. Provide a positive and supportive candidate experience throughout the season, ensuring all candidate queries are answered fully and in a timely, efficient manner. The team is collaborative and cohesive and continually driven to achieve excellent results. Communicate effectively with colleagues, keeping everyone well informed on priorities and outcomes during the recruitment campaign. Attend and contribute to regular team meetings. Ability to effectively prioritise multiple tasks within a fast-paced environment. Person Specification A confident communicator, you are comfortable speaking and presenting to hiring managers and candidates at all levels, adapting your communication as appropriate to your audience. Highly organised, you will be realistic and ensure deadlines are met. A team player who thrives in a fast paced, busy, and challenging environment. Focused on delivering a professional and commercial service to the Client. Resilient and able to manage multiple priorities. Work Experience, Knowledge & Skills: Fluent in both German and English Proven experience within a customer facing environment. Knowledge of the early careers market is advantageous however not essential. Candidate-first and passionate about delivering a high level of service. Other Information Permanent role 37.5 hours per week Monday to Friday 9.00 – 5.30pm 3 month probationary period Candidates applying for roles at GTI will be subject to background screening. You can find out more about our background screening and the recruitment of ex-offenders by reading our policies. If you would like to speak to a member of our team to find out more information about this vacancy or you have any questions, please get in touch - recruitment@groupgti.com About Group GTI We aim to help students realise their potential in the world of work through technology, content and tools. That’s not an easy thing. We believe in understanding students and partnering with employers, universities, schools and other technology providers. It's about students finding the right role and employers finding the most suitable candidates. But it's more than that – it’s about helping young people discover options, develop and build confidence. Documents Gti background checks policy Click to view Gti hiring of ex-offenders policy Click to view Department Recruiting Solutions Employment Type Permanent - Full Time Location London, UK - Hybrid Workplace type Hybrid Documents Gti background checks policy.pdf Gti hiring of ex-offenders policy.pdf