AIM Qualifications and Assessment Group have an exciting opportunity for an EPA Quality Coordinator (Maternity cover)
What you will be doing
Coordinating the onboarding and training of our associate assessors.
- Support the recruitment and onboarding process for associate assessors
- Coordinate and facilitate the training for end-point assessors including, standards, systems and processes
- Plan assessment schedules to ensure end-point assessors are in place, monitoring and acting on conflicts of interest or potential conflicts of interest.
- Carry out procedures to ensure that proctored assessments are conducted fairly and are valid, reliable, and consistent.
- Ensure agreed procedures are followed for recording, storing, and maintaining confidentiality of information in a timely manner and records are kept up to date and accessible across the team.
- Review enquiries from the assessment inbox and coordinate responses accordingly.
- Provide support, advice, and guidance to the wider EPA team.
- Support the operation of AIM quality assurance processes in accordance with relevant regulatory requirements and contribute to AIM quality enhancement activity
Awarding and certification
- Gather all information needed to ensure the awarding tracker is maintained allowing for effective awarding of apprentice achievement
- Identify, prepare and share samples for all EPA awarding meetings
- Ensure completed mark sheets from assessments have been completed correctly and received within service standard timeframes
- Coordinate the activities needed for awarding meetings including the accurate recording of those meetings
- Carry out all activities needed for the processing and certification of apprentice results
- Check all assessor invoices against assessment related activities, manage any queries and arrange for payment where appropriate.
IQA allocation
- Review the IQA sampling plan and allocate IQAs to assessment as necessary
- Coordinate all communication to IQAs detailing dates, type and deadlines for IQA
- Ensure all IQA reports are completed and received within service standard timeframes
- Ensure all actions arising from the IQA reports are appropriately recorded on internal systems
Ensuring that the technical knowledge for the role is up to date by:
- Maintaining a thorough and current knowledge of qualification regulator and institute for apprenticeship assessment requirements in order to contribute to AIM compliance.
- Maintaining a strong, research-driven evidence base of assessment knowledge
We would love to hear from you if you have the following essential requirements/qualifications:
· Attention to detail across all areas of the role including reading, checking and updating documentation required for internal and external stakeholders.
Effective communicator both verbally and written
Ability to interpret information and work autonomously.
Ability to demonstrate strong organisational skills
Ability to prioritise work flow to support the needs of the business
High level of analyse and problem solving skills.
Ability to identify and introduce techniques to support department processes and procedures.
Self motivated, self starter
Experienced administrator with customer service background
Ability to work to deadlines effectively.
Desirable requirements:
Knowledge of working in an End-Point assessment organisation
Knowledge of apprenticeships
Knowledge of internal compliance processes
Experience of delivering excellent customer service
What we offer you
· On-site car parking
· Employee cash health plan
· Employee shopping discount scheme
· 26 days annual leave plus bank holidays and Christmas break
· Flexible working, hybrid working
Job Types: Part-time, Fixed term contract
Pay: £27,011.00 per year
Schedule:
Work Location: Hybrid remote in Derby
Application deadline: 07/08/2024