We’re looking for an Engagement and Delivery Officer, Interested? Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for! The team… Gateshead Council Learning and Skills is one of the leading Local Authority Adult and Community Education providers in the North East. We are proud to put our learners and partners at the heart of everything we do, cultivating opportunity that leads to success. About the role…. We are seeking an Engagement and Delivery Officer to engage with learners who are facing challenges in their educational journey. You’ll take the time to understand their broader concerns and creating tailored interventions that empower them to succeed. You will deliver personalised one-on-one and small group sessions for learners aged 16 and above in Gateshead, fostering an environment that promotes progression in their learning. Collaboration will be key as you liaise with employers to encourage workplace experiences that enrich our learners' educational paths, including organising enrichment activities, careers fairs, and celebration events. You will work closely with managers, safeguarding officers, tutors, and support workers to gain insights into the needs of learners, ensuring that effective interventions are delivered. Your role will also involve guiding learners toward their next steps, whether that be further education or transitioning into the workforce and ensuring that this transition is seamless and successful. You will have the opportunity to establish and maintain strong partnerships with learners, communities, and employers to enhance participation and engagement. Collecting and reporting data on participation, success, and progression will be part of your responsibilities, as will contributing to our quality improvement systems and procedures. A commitment to creating a safe and supportive learning environment is essential, as is your dedication to high educational attainment through outstanding pastoral support. We are looking for someone with knowledge of anti-discriminatory practices and a strong understanding of adult learning and how it relates to work and life. Your experience in supporting adults in learning, acting on your own initiative, and working collaboratively within a team will be invaluable. You’ll hold either a level 3 qualification in teaching, support or similar, or have relevant experience. Additionally, innovative digital skills that enhance the learning experience and the ability to work with individuals facing multiple and complex barriers to learning and work will be crucial. A bit about Gateshead Council… Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative. What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights! You’ll be paid a competitive salary £29,777 to £32,706 pa. We’ll help you save for your future with an outstanding employer contribution to your pension. You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year. You’ll have the opportunity to participate in the Council’s Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year. We offer hybrid working arrangements to ensure a positive work life balance. A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas. You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme. You’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping It’s time to apply! We’re delighted that you want to come and work with us. Please take a look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile. If successful, you will have to apply for an enhanced Disclosure. To arrange an informal discussion about this post, please contact Carl Newbrook, Quality and Business Improvement Manager: [email protected] Job profile