Role Overview: Reporting to the Global Training Design Manager, this role is responsible for designing and developing high-quality, engaging training materials tailored to business needs across various formats, including eLearning (Articulate, Rise), virtual workshops, and PDF guides. The designer ensures all materials align with the company's global learning strategy, are user-friendly, and leverage advanced instructional design principles to enhance the learning experience. You Will: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Training Material Design and Development Create and update training content using tools like Articulate, Rise, and other eLearning platforms to produce interactive and accessible materials. Innovate with modern instructional design techniques, ensuring materials are engaging, effective, and visually appealing. Stakeholder Engagement and Collaboration Partner with HR, subject matter experts, and regional training teams to gather feedback on training needs. Use this input to develop targeted, region-specific learning solutions while maintaining consistency with global standards. IT and Technical Integration Ensure all training materials are fully compatible with the company’s IT systems (e.g., GenusOne). Collaborate with IT to integrate new content seamlessly and troubleshoot any technical issues that may arise during content delivery. Quality Assurance and Continuous Improvement Conduct thorough testing of all training materials, gathering feedback from learners and stakeholders to refine content. Apply data-driven adjustments and instructional design best practices to continuously improve learning effectiveness and outcomes. Regional and Global Coordination Serve as the key representative for Learning and Development design in your region, ensuring that local needs and cultural nuances are reflected in the training content. Collaborate closely with Learning and Development Designer counterparts globally to align on initiatives, share best practices, and ensure quality and consistency in training delivery across regions. Requirements: Genus Core Behaviours / Competencies Customer impact: builds strong, profitable, sustainable customer relationships, anticipating and exceeding customer expectations to increase demand for services and products to build loyalty. Managing external environment anticipates and responds quickly to environmental changes for the benefit of the business and customers, through strong external networks and deep understanding of the markets. Execution Orientation: Drives to set ever higher standards and achieve results through determination, resilience, and commitment. Develops solutions to enhance the service offering and drive continuous improvement. Setting Direction develops simple, deliverable plans based on pragmatic new thinking, ideas, or concepts. Assesses accurately commercial risk and return. Change management: Champions, leads, support or embeds change to improve things. Communicates well and helps others by overcoming barriers. Analysis and Decision Making: Analyses opportunities and problems thoughtfully and thoroughly to make good and timely decisions. Team Mobilisation: contributes towards the success to be a part of a high performing diverse team. Collaboration: ‘One team’ approach – gains commitment to strategic vision and goals. Builds and maintains networks and relationships, sharing knowledge and experience, delivering on commitments. The following are qualities that are the foundations on which Genus team members work: Integrity Honesty A desire to work to be effective in the communities & countries that we work in Delivery on commitments – do what you say you are going to do. Alignment with the business goals and values Travel - Minimal travel, with occasional trips to support regional teams. Education - Degree in Instructional Design, Education, HR, or related field. Licenses/Certifications - Preferred certification in eLearning tools (e.g., Articulate, Adobe Captivate). Experience - 2+ years in instructional design or eLearning content creation. Proficiency in eLearning tools (e.g., Articulate) and LMS platforms. Experience collaborating with cross-functional teams. Other Strong attention to detail and creativity in design. Knowledge of current instructional design trends and learning technologies. Data-oriented, with some experience in evaluating training effectiveness. Cultural awareness for working with global teams.
