Job Introduction
Get Set for Making a Difference to People’s Lives
At Get Set UK, we support people in making positive changes in their lives. Our creative, tailored solutions improve people’s skills, provide guidance, motivation, confidence, job opportunities, and training to help them progress towards a better future. Underpinned by our experienced team, effective processes, strong community presence, and established employer and partner relationships, we help drive people and businesses forward to a better tomorrow.
We are currently looking to recruit a Hospitality Management Trainer to join our team, working one day per week at our Kennington office.
As a Hospitality Management Trainer, you will design and deliver ILM Level 3 Leadership and Management training to learners based in hospitality organisations across the London Boroughs. Primarily delivering training online, you will also conduct two days of face-to-face sessions. Your role is to ensure the programmes are interactive and engaging while adhering to Ofsted and other relevant quality frameworks. You will provide classroom-based workshops supported by 1:1 and group study sessions to enable learners to achieve the Level 3 Principles of Leadership and Management qualification and gain positive career progression within their organisations.
Your Impact:
- Programme Design: Work closely with the Operational Manager, IQA, and Quality Manager to design a programme that meets the needs of all stakeholders, including regional hospitality employers.
- Interactive Learning: Create work-based scenarios with employers that challenge and develop learners’ skills and knowledge across relevant modules.
- Training Delivery: Deliver training to the required standard to learners in groups and individually.
- Assessment: Set and mark assignments accurately within required timescales, providing developmental feedback to learners.
- Timely Completion: Ensure all learners complete work to the correct standard and within the timeframes for timely course completion.
- Observation: Maintain an effective delivery grade at each observation.
- CPD Maintenance: Maintain pedagogical and vocational CPD relevant to the programme.
- Compliance: Ensure all delivery and marked coursework comply with the standards set by the awarding organisation (ILM).
- IQA Collaboration: Work with the lead IQA to ensure minimal referrals for learners’ work, aiming for a benchmark of 5%.
- Attendance Tracking: Maintain accurate records of learners' attendance.
- Retention and Achievement: Ensure a retention and achievement rate of 90%.
- Continuous Improvement: Collaborate with the operational lead and quality team to continuously improve the provision.
- Career Support: Support learners throughout the programme to achieve positive career progression outcomes.
Core Responsibilities:
- Training Delivery: Deliver high-quality training sessions, ensuring all learners are engaged and achieving their learning goals.
- Work-Based Learning: Develop scenarios in collaboration with employers that are relevant to the learners' work environments.
- Assessment & Feedback: Set and mark assignments promptly, offering constructive feedback to support learner development.
- Standards Compliance: Ensure all coursework and delivery meet ILM and Ofsted standards.
- Learner Support: Maintain accurate records of attendance and progress, ensuring learners are supported to complete the programme successfully.
Who We Seek:
- Experienced Trainer: Proven experience in delivering Leadership and Management Training at Level 3 and above.
- Quality Focused: Commitment to providing high-quality delivery and understanding of Ofsted requirements.
- Excellent Communicator: Demonstrated excellent communication and interpersonal skills at all levels internally and externally.
- Organised: Ability to manage multiple tasks and priorities simultaneously.
- Qualified: Must hold a management qualification at Level 3 or above and be qualified as a trainer at a minimum of Level 3. An additional assessing qualification is desirable.
- Desirable Background: A background in hospitality is desirable but not essential.
You Share Our Values:
- Be Ambitious: Show determination and innovation in your approach.
- Be Inspiring: Inspire responsibility through your daily actions.
- Be Proud: Take pride in your daily achievements and want to support your local community.
- Be Considerate: Collaborate well in an inclusive environment.
- Own It: Own your attitude, motivation, and actions.
Our Promise to You:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.
Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:
- Competitive salaries that appreciate your hard work and dedication.
- Comprehensive pension schemes designed for your future security.
- Healthcare packages that prioritise your wellbeing.
- Gym memberships to support your physical health and mental clarity.
- An inclusive employee forum where your voice is heard and valued.
- Continuous training and development opportunities to help you grow and succeed.
Get Set For A Better Tomorrow:
Join us in our mission to change lives for the better. Apply now to take the first step towards a career where your work matters. With a streamlined application process, your next big opportunity is just a few clicks away. Expect more than a job; anticipate making an impact.
Learn about the Get Set Story here:
Learn more about working at Get Set Story here:
We reserve the right to close applications early. Please apply early to avoid disappointment.
We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.
If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.
Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.