Swift specialise in delivering high quality apprenticeships in Childcare.
Our offices are based in London and Birmingham, but we can support businesses and apprentices throughout England through remote delivery.
Main Purpose of Role:
As IQA your role will be to monitor, report and facilitate high quality in all areas throughout the learning journey and ensure evidence is in place to support this. Swift believe it is best to offer fewer qualifications in one sector but deliver them very well and be known as industry experts. Each member of our delivery team are sector specialists, and this ensures our apprentices are receiving their education from people with current and high-level knowledge and skills in the job roles they are teaching.
An IQA at Swift will be expected to work effectively as part of the wider team, ensuring a standardised approach across the business whilst enabling each learner to achieve their best.
Since the introduction of apprenticeship standards, the role of the IQA has evolved. It is now a requirement for someone in that role to ensure the quality of:
- Off-The-Job evidence,
- Group classroom & remote delivery,
- 1-2-1 session and
- The overall impact of the learners’ experience with Swift.
You will be expected to use a range of methods to achieve this, including observations of teaching, learner/employer discussions and sample/risk-based sampling of learning evidence
Key Duties and Responsibilities:
- Provide support and carry out observations and quality assurance activity to ensure an outstanding level of assessment, teaching and learning is achieved.
- Ensure assessment meets awarding body and End Point Assessment Organisation requirements and Swift’s Quality standards.
- Develop, update and maintain sampling plans in line with company and awarding organisations requirements.
- Drive and promote continuous quality improvement.
- Contribute to standardisation activities to support the continuous improvement of the learner experience.
- Follow and support with the development of internal policies, procedures and documentation for the carrying out and maintenance of quality systems.
- Co-ordinate the timely registration and certification claims for learners.
- Maintain appropriate records of quality assurance, assessment, registration and certification activities.
- Ensure all assessment documentation, maintained by IQA’s and Assessors, is complete, up-to-date and legible.
- Conduct observations of Assessors conducting the assessment process.
- Conduct teaching and learning observations of operational staff carrying out delivery during teaching sessions or in the learners workplace during as assessor visit.
- Conduct learner interviews to monitor and analyse the quality of the assessment process and learner journey.
- Disseminate information and feedback from monitoring activities and ensure all actions are addressed by indicated timescales.
- Provide feedback on learner files and learner progress using our e-portfolio systems.
Equality & Diversity
- Support and promote equality and diversity at Swift to ensure equality of opportunity for all students, visitors and staff and the elimination of discriminatory practices
Safeguarding
- Support and promote the safeguarding agenda at Swift to ensure students, visitors and staff are safeguarded.
Key Objectives/KPI’s
- Ensure that the Quality team are involved and have an input throughout the entire learner journey, to include CEIAG, progress reviews, delivery and all evidence of learning.
- Conduct all Quality requirements as per policy and processes and provide feedback to Management
- Ensure that support is provided to all staff to achieve improvements identified following your monitoring and feedback