Homebased with National travel as required, monthly meetings in Solihull. Permanent, Full time Competitive salary plus benefits including company car, single private medical insurance and bonus. Serco Skills and Training Services (STS) was formed to provide government funded and commercial training solutions to government departments, authorities, employers, and citizens. These solutions include adult and apprenticeship training, and innovative skills service solutions. Since this time STS has already become an ambitious and award-winning business with strong service contract capability, and training delivery judged to be ‘Good’ by Ofsted. We are now looking for an MIS and Funding Manager to join the team. This is a key role for the future success of STS and will lead compliant funding claims, strong commercial routines, accurate and ‘single version of the truth’ reporting, You’ll drive efficiency and effectiveness in all aspects of management information and administration to ensure that systems are optimised and that effective processes are consistently followed. Your main responsibilities: Manage of all aspects of STS funding, performance, and compliance to meet all contract and agency / devolved authority requirements. Management of the STS management information systems and all processes to drive the highest standards of accuracy, efficiency, and timeliness. Management of all aspects of audit readiness to ensure that audit requirements are met and to work with the Head of Continuous Improvement and Ofsted Nominee to ensure that all audits, whether internal or external, are successful. Management of all registry requirements ensuring that learner enrolments are timely and that their systems access meets modern customer expectations. Driving the highest standards of registry processes with regards to accuracy of learner data, attendance records, breaks in learning and all awarding body requirements that include exam entries and certification processes. Lead on the administration of DAS accounts, the National Careers Service Course Directory, and the National Apprenticeship database. Ensure auditable systems exist and operate with regard to the processing of all learner data. Develop and maintain an expert knowledge of the various funding methodologies and provide relevant training to staff as required. Contribute to management discussions and decisions related to the MIS software solutions used in the business. What you’ll need to do the role: Ideally you will already be working as an MIS & Funding Manager or similar with experience of working in an ESFA or OFSTED governed environment. Qualified to NVQ level 4 or above in a business or management discipline. Experience of working with Data Management systems, preferably in a skills or Further Education setting. Detailed knowledge of the Individualised Learner Record (ILR), FE and Apprenticeship funding streams. Experience using the full Microsoft suite including Word, Outlook, Excel, PowerPoint. Experience of report writing and / or using Power BI to provide accurate and timely statistics and reports. Ability to effectively communicate at all levels, using a variety of communication methods. Serco is committed to safeguarding and promoting the welfare of its learners and expects all staff to share this commitment; safeguarding includes supporting learners’ physical and psychological wellbeing. This role requires Baseline Personnel Security Standard (BPSS) – covering pre-employment checks: identity employment history (minimum of 3 years) nationality/immigration status criminal records What We Offer Up to 6% contributory pension scheme A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities Up to 25 days annual leave plus bank holidays Single Private Medical Insurance Company Car Company Bonus About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
