Vacancy details
Talent pool
Operations - Operational Services
Title
Operations & Resourcing Specialist
Contract type
QA Ltd Permanent
Job advert
Operations and Resourcing Specialist Location- Home based
What you’ll be doing? Your primary focus is to support with the recruitment and daily operations of Freelance trainers used within the business.
Key Responsibilities - Support the Freelance & Engagement manager with the completion of the recruitment process from pre-screen to onboarding and vetting, and ensuring all information is recorded accurately
- Deliver excellent levels of customer service which results in positive feedback from both internal and external stakeholders
- Assist with creating/writing job adverts and post on relevant/available media channels to increase/drive candidate attraction
- Assist with data analysis and reporting in areas such as freelance quality & evaluations and freelance spend using PowerBI and internal reporting systems
- Support with completing trainer observations to maintain quality levels within freelance deliveries and provide support for improvements
- Create and issue key communications to the Freelance trainer community
Your Experience/Skills/Knowledge- Previous experience in working on reports, analysing data using word, excel is a must
- Ideally has experience within a recruitment role, dealing with internal or external stakeholders by email, telephone and face to face
- Communication and building relationships with a variety of stakeholders of all levels both internal and external
What We'll Do For You!
Equal Opportunities: At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place
At QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.
On top of the salary you’ll receive QA’s outstanding benefits package: 27 days annual leave plus bank holidays with the option to buy/sell up to 5 days per year
3 dedicated study days with access to 1500+ courses (worth up to £3K each!)
Medicash – cashback for dentist/physio etc.Free virtual GP appointments
2 charity or volunteer days
Generous referral scheme
A superb Gymflex scheme (ask us about this!)
Our Benefits Hub with loads of high street discounts + more
At QA, we celebrate difference. We have a relaxed dress code and a friendly vibe with a lot of wonderful social and digital groups (from photography to gardening and everything in between). We team you up with a buddy to help get you acquainted with your new colleagues when you start.
We welcome applications from any and every background and we are proud to be a Disability Confident employer. All applicants with a Disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, do you require. To apply, click and fill in our easy to fill application form with your CV. Want a chat before you apply?
A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.
Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.
Apply now – here’s how! Simply hit the APPLY Here button.
#LI-VK1 #LI #remote
Vacancy location
Location
UK, Other, Home Based
General information
Reference
1000008353
