Department: People
Location: London, UK
Compensation: Up to £40,000 dependent on experience
Description
As People Advisor, you'll be a key member of our team in helping to create a positive employee experience and a great working environment for our colleagues. In this operational role, you will support our managers and colleagues across all employee life cycle events.
The focus of your role will be on proactively managing people-related matters, ensuring early interventions are put in place to ensure swift resolutions. Working with managers and the People Operations team, you will act as a trusted advisor supporting on all people-related matters such as performance, conduct and wellbeing.
This is a great opportunity for an established People Advisor / aspiring People Partner who is seeking a role that offers variety, impact, and the opportunity to work in a multidisciplinary People Team. We would be particularly keen to hear from people with a keen interest in employee relations and employee experience.
We are a busy team with several exciting projects on the go. Our team works on everything from pay and reward, talent management, and employee experience to resourcing and people analytics so you will gain exposure to several people activities to support your development as an HR professional.
Key Responsibilities
This operational role will focus on these key areas:
People Advisory
- Act as a trusted advisor to the business supporting managers with people-related matters including performance, conduct and wellbeing.
- Case management (investigations, disciplinary and grievances) escalating where appropriate for support on complex issues.
- Provide advice to managers on how to apply people policies and procedures to ensure they are used within our principles and in line with relevant employment law.
- Support the annual cycle of people activity including performance and goal setting, employee surveys and reward and benefit activity.
- Ensure policies and procedures are maintained and updated with evolving legislation and internal changes.
- Manage escalated activity from People Administrators.
- Support with people initiatives such as our Thrive Events and engagement surveys.
Systems, Data and Processes
- Work with the People Operations team to continually develop our systems and automate key processes.
- Ensure that our systems are updated with employee life cycle events.
- Use data and insights to help drive continuous improvement across people activities.
- Support with the production of monthly and quarterly board data reports.
Talent and Recruitment
- Assist with a variety of recruitment activities including crafting job adverts, screening and interview candidates and liaising with hiring managers.
- Help to promote equity, diversity and inclusion in our hiring practices.
- Support the Talent Partners on growing our employer brand and with projects to develop our apprenticeship, graduate, and work experience programmes.
Induction and Onboarding – Employee Experience
- Coach managers on how to prepare for new colleagues and manage their first 12 months with particular focus on the probationary period.
- Work with the wider team to create a positive employee experience, particularly in the first 12 months by supporting changes to hiring, onboarding, and induction processes.
- Analyse and present exit interview and pulse survey trends to the team and managers.
What success looks like
- Providing compliant and appropriate advice to managers.
- Helping to reduce people issues and preventing matters escalating.
- Acting autonomously and escalating where appropriate for support and guidance.
- Contributing towards improved employee experience.
- Helping to meet our Team KPIs and SLAs.
- Using data and insights to help drive continuous improvement.
- Passionate about delivering great people outcomes.
- Positive feedback from our colleagues and stakeholders.
Skills, Knowledge and Expertise
- CIPD (Level 5) and/or equivalent experience and knowledge.
- HR generalist with demonstrable HR advisory and recruitment experience (preferably 3 years+).
- Proficient in UK employment law and keeps abreast of legislative changes.
- Skilled in writing people policies and procedures.
- Experience of working across the whole employee life cycle.
- Tech savvy with advanced word and excel skills.
- A team player committed to achieving collective success.
- Analytical, highly organised, detail orientated, and results driven.
- Resilience and diplomacy, especially in managing challenging people issues.
What we'll do for you :
- If you are looking to perfect your people advisory skills or are aspiring to become a People Partner, we'll give you the necessary exposure, support, and development.
- Be part of a growing international business and start learning about international employment law in the countries in which we are based.
- Be surrounded by diverse and passionate colleagues, sharing, and learning knowledge.
Please note, this is a 12-month fixed-term contract role.
We may close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible.
Benefits
- 30 days holiday plus public holidays
- 3 days of celebratory leave (to be used for your birthday, volunteering, wellbeing, or other celebratory events important to you)
- Private medical insurance, 24/7 digital GP and health advice
- Employee assistance programme providing support for your mental and physical health
- Group pension scheme
- Life assurance scheme
- Eyecare vouchers
- Family leave
- Referral scheme
