About You
- Are you an experienced Trainer who has worked in a Financial Services / regulated setting previously?
- Have you previously designed, led and assessed training courses?
- Do you have detailed knowledge of current training standards and legislation?
About the Role
Billing Finance are now recruiting for an Operations Trainer to work on a part time basis (4 days per week); we’re undergoing an exciting period of transformation, and this is a newly created role. You’ll have prior experience of working as a Trainer within a regulated setting along with demonstrated experience of creating and developing training plans.
In your role as a trainer, you will focus on two primary areas: enhancing employee skills through training and development and handling the necessary administrative responsibilities to ensure that the educational processes are effective and efficient.
You’ll engage directly with the business to facilitate upskilling across all areas and in line with Consumer Duty. This involves tailoring instruction methods to suit different learning styles and objectives. Your primary goal is to foster a competent and knowledgeable workforce that can contribute effectively to the business's objective
Responsibilities:
- Develop Training Materials: Create and continuously update training manuals, handouts, and instructional materials that cater to the needs of all learners.
- Implement Training Programs: Deliver structured training sessions using various training methods encompassing both group and one-on-one scenarios to maximise learning outcomes.
- Assess Training Needs: Regularly evaluate the competencies of employees and identify areas where development is required, tailoring your instruction to close these gaps.
- Monitor Progress: Track and report on the effectiveness of training programmes, ensuring that the transfer of knowledge meets the organisation's objectives.
Experience and Skills
You’ll need to be able to demonstrate the following:
- Prior experience of working as a Trainer within finance services / a regulated setting
- Demonstrated experience of creating and developing training plans
- Detailed knowledge of current training standards and legislation
- An excellent working knowledge of Microsoft products, including PowerPoint
- The ability to research and collate relevant subject matter
- Able to assess training needs within a business overall / specific department
- Liaising with internal departments to evaluate training needs
About Billing Finance
Billing Finance is a family-owned vehicle financing Company based on the outskirts of Northampton. We focus on customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders. Our mission is to help get all our people, including customers and staff “where they need to be” by “putting them at the heart of everything we do”. We are entering an exciting phase of transformation and as a small company, this role will offer the successful candidate the opportunity to work across the whole customer journey cycle, and to directly see the impacts that they made.
Our values are:
- We are responsible – We are conscious of our impact on people and planet
- We care about you – We are kind and compassionate with our customers and with each other
- We work with you – We support financial wellbeing for our customers and the wider community
The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits:
- Discretionary bonus scheme
- Electric Vehicle salary sacrifice scheme
- Pension salary sacrifice scheme
- Private Medical
- Income Protection
- Hybrid working
- Employee Assistance Programme
- Annual £200 personal growth fund
- Paid volunteering days
We currently have approximately 100 staff members, so if you want to join a Company that wants to make a difference then apply today!
The Recruitment Process and How We Will Use Your Data
The recruitment process will involve obtaining information and/or exchanging it with the following organisations to assist with our pre-employment checks prior to interview.
- Credit Reference Agencies – to complete a soft credit check to understand your financial history
- CIFAS – to check both National and Internal databases for fraudulent activity. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found here https://www.cifas.org.uk/fpn.
To complete these checks, you will be asked to provide your address history for the past six years, along with your full name and date of birth.
We may also ask for proof of your right to work status or evidence of any qualification or experience prior to being offered employment. Further information on how we collect and use your data during the recruitment process can be found in our Recruitment Privacy Policy here https://billingfinance.co.uk/privacy-policy/
Billing Finance is an equal opportunities employer, and we understand that for some candidates to perform their best they may need some reasonable adjustments. If we can make your application journey with us more suitable for you, please do let us know and we will endeavour to help.
