Closing date for completed applications: 25 th March 2025 at 11:59 pm **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join Our L&Q Foundation Team At L&Q, we are committed to supporting residents in achieving financial independence and sustainable employment. As an
Employment Support Lead, you will play a vital role in providing one-to-one coaching and mentoring, helping residents gain the skills, training, and opportunities they need to secure meaningful employment.
- Do you have a passion for empowering residents and supporting them into sustainable employment, apprenticeships, or training?
- Are you skilled in building partnerships and working closely with stakeholders to drive successful employment outcomes and meet performance targets?
If this sounds like you, we'd love for you to bring your expertise to L&Q to help residents unlock new opportunities and build brighter futures.
Your Impact in the Role: - Direct Resident Support: Manage a caseload of residents, providing tailored employment support, mentoring, and coaching to help them secure work, apprenticeships, or training opportunities.
- Target-Driven Performance: Work collaboratively with internal and external stakeholders to meet personal and team employment outcome targets, ensuring residents receive the best support possible.
- Collaborative Working & Stakeholder Engagement: Work closely with internal teams, including the Employment Engagement Lead, Resident Services, Neighbourhoods, and Income teams, to identify and support residents who would benefit from employment services. Build strong relationships to enhance service delivery and improve employment outcomes.
- Supporting External Partnerships: Maintain and develop links with external agencies, employers, recruitment partners, Job Centre Plus, and support organisations to create pathways into sustainable employment. Ensure residents have access to a full range of services that support their job readiness and career progression.
- Programme Development & Delivery: Provide training sessions and workshops that enhance residents' employability skills, CV writing, and interview techniques.
- Data & Performance Monitoring: Maintain accurate records of resident progress, employment outcomes, and engagement activities, ensuring compliance with funding and performance requirements. Provide regular updates and reports on service delivery and resident success.
What You'll Bring: To excel in this role, you'll need:
- Employment Support Expertise: Proven experience in supporting a varied caseload of people including those furthest, as well as close to employability into sustainable employment, apprenticeships, or training.
- Driven Mindset: Experience working in a fast-paced environment with performance targets, demonstrating strong problem-solving skills to achieve results.
- Stakeholder Management Skills: Ability to build strong partnerships with internal stakeholders, external agencies, employers, and training providers to maximise employment opportunities for residents.
- Coaching & Training Experience: Ability to deliver employment-focused workshops and one-to-one coaching sessions to enhance residents' job prospects.
- Strong Communication & IT Skills: Excellent written and verbal communication skills, with proficiency in Microsoft Office and experience maintaining accurate casework records.
Why Work for L&Q? L&Q is not just a workplace; it's a community. Recognised as one of the UK's Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive.
The successful candidate will have access to our full suite of benefits, which includes:
- Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.
- Excellent Pension Scheme: Double contribution up to 6%.
- Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers
- Life Assurance: Generous non-contributory coverage.
- Employee Assistance Programme: Support when you need it.
- Recognition Bonus Scheme: Spot awards for outstanding contributions.
- Family-Friendly Policies: Designed to help you balance work and family life
- Diverse Networking Groups: Join groups like Ability, Kaleidoscope, Inspire & Spectrum.
- Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.
- Learning & Development: Commitment to your professional growth.
Excited to empower residents, create employment opportunities, and drive meaningful change? Apply today! For this post the successful candidate will need to apply for an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/ As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with a commercial drive to create homes and neighbourhoods everyone can be proud of.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
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