Software Application Trainer
Join our team of skilled professionals as a Software Application Trainer, utilizing your expertise in EPOS systems and retail management to train and support customers across the UK.
About the Role:
- Deliver training sessions on-site or online, ensuring seamless adoption of our software solutions.
- Provide internal training for our support team, fostering a culture of excellence.
- Conduct thorough training needs analysis to identify areas for improvement.
- Troubleshoot customer product issues with precision and efficiency.
- Maintain accurate documentation of procedures and updates.
- Coordinate software upgrade schedules to ensure minimal disruption to customers.
- Occasional overnight stays may be required due to customer locations across the UK.
Requirements:
- Proven experience in EPOS Training, Software Application Training, or IT Training.
- A background in retail management with expertise in EPOS systems or IT teaching.
- Excellent interpersonal skills to build strong relationships with customers and colleagues.
- Flexible to visit customer sites and adapt to their unique needs.
- Strong general IT skills, including proficiency in MS Windows and MS Office.
- Knowledge of Microsoft SQL is beneficial but not essential.
- Holding a full current driving license is mandatory.
Benefits:
- A competitive starting salary range of 23,000 to 26,000, depending on experience.
- 23 days of holiday leave plus bank holidays.
- Free onsite parking for convenience.
- An comprehensive pension scheme for long-term security.
- Superb career prospects for growth and development.
