NOCN is seeking to recruit an Internal Quality Assurer (IQA) with a background in Business/Education to work on a full-time permanent basis as part of NOCN's Assessment and Quality Assurance team.
Why NOCN Group?
NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.
A career at NOCN Group offers you the chance to be part of a fast-growing, international educational non-for-profit. Plus, there's lots of other great benefits which can be viewed on our website at:
NOCN Group has been named amongst the Best Medium-sized Organisations in the UK as one of Sunday Times' Best Places to Work 2024 list.
Purpose and Objectives:
- Ensure that apprenticeship end-point assessment is carried out in line with assessment plans and NOCN policies, procedures and processes.
- Ensure that assessment practices and decisions, including grades, are fair and consistent across the team of Assessors.
- Improve assessment practices and the consistency of assessment decisions.
- Ensure Assessors provide high quality reports for NOCN and training providers that clearly reflect the level of attainment achieved by apprentices and justify assessment decisions.
- Promote a positive perception of the apprenticeships service to training providers, learners and employers.
Duties and Responsibilities:
- Plan internal quality assurance activity and review samples of assessment practices and decisions in line with the risk-based approach to internal quality assurance including documentary evidence and videos.
- Process end point assessment results, ensuring these are accurate and assessment feedback is clear.
- Provide Assessors with feedback, advice, and support, including CPD opportunities, to maintain and improve the quality of assessment.
- Contribute to the interpretation of IfATE occupational standards and assessment plans to help ensure consistent practice.
- Report any issues with assessment instruments to the appropriate End-Point Assessment Development Manager.
- Contribute to the performance management procedure to ensure all Assessors are risk assessed and provided with an appropriate level of scrutiny and support to carry out their duties to a high standard.
- Contribute to the evaluation and review of assessment and internal quality assurance policies, procedures, processes and systems.
- Report suspected and alleged malpractice to the Lead Internal Quality Assurer.
- Support the Lead Internal Quality Assurer to resolve issues raised by training providers and apprentices to maintain business relationships.
- Implement procedures to produce accurate and current management information.
- Implement the complaints and appeals procedures related to apprenticeship assessment.
- Complete End Point Assessments, based on occupational competence, where requested.
- Any other duties as requested by the Lead Internal Quality Assurer or Head of Assessment and Quality Assurance.
Key requirements and criteria:
The successful candidate will meet the following essential criteria:
- Level 2 in Literacy and Numeracy or equivalent.
- Educated to Level 4 or above.
- Committed to continuing professional development.
- Occupational knowledge in Business or Education.
- Internal quality assurance qualification.
- Assessor Qualification.
- Experience of working in a regulated environment.
- Experience of proactively evaluating and reviewing business
- procedures, process and systems.
- Experience of working productively across teams.
- Willingness to travel.
- Strong IT skills including Microsoft Office.
Application instructions:
As a proud member of both Disability Confident and Inclusive Employers standard, we celebrate and recognise the benefits of equity, diversity, inclusion and belonging. As such, we welcome and encourage applicants from all backgrounds, and should you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will do our best to accommodate.
If this sounds like the job for you, please send your completed Equal Opportunities Monitoring Form, CV and a covering letter, explaining why you are the best fit for the role, to: recruitment@
Please specify the role that you are applying for in the subject header of the email.
The full Job Description/Person Specification and Equal Opportunities Monitoring Form can be downloaded from our website at:
