About The Job Salary: £25,119 - £27,334 a year Hours per week: 37 Contract type: Permanent Our department are looking for someone who is able to provide high quality customer service to learners, partners and other stakeholders as well as to ensure the accuracy of all learner data entered onto management information systems. You will be expected to carry out administrative functions supporting the whole Service that enable all teams to meet their objectives while adhering to the conditions and expectations of the Service’s funders, Luton Borough Council and Ofsted. About You We are looking for someone who is able to effectively use a variety of word processing, spread sheets, databases and e-mail packages and software (Microsoft Word, Excel, Access, Outlook) as well as have demonstrable organisational skills: able to prioritise own work and meet conflicting deadlines. You’ll have the opportunity to develop on your existing skills by checking information and maintaining accurate records both computerised and manual. We do ask that you have a Level 3 Business Administration or equivalent qualification or experience, or willing to work towards. Applicants for this role will need to be able to update and maintain social media sites. About Us Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Benefits We offer a range of excellent staff benefits which include: From 25 to 32 days’ annual leave: linked to length of service and grade Buying annual leave scheme: buy up to 20 days additional annual leave Career Pathways: step up in your career or move into a specialist area Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant Generous relocation package: up to £8,000 (subject to eligibility) Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns Training and support: unlimited access to development courses, mentoring and support and clear career pathways Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons Arriva Travel Club: great value savings on local bus travel How To Apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application: How to apply