About the role: Front of House Training Lead We are seeking an experienced and passionate Front of House Training Lead to take charge of the operations in our dynamic student-run restaurant. This role presents a distinctive opportunity to mentor and guide students in all facets of front-of-house service, ensuring that they deliver exceptional guest experiences in line with industry standards. As the Front of House Training Lead, you will be responsible for supervising all hospitality operations, which include restaurant management, barista training, and overall guest services. A key aspect of this role involves ensuring compliance with critical operational standards such as allergy awareness, food safety regulations, time management, and Control of Substances Hazardous to Health (COSHH) compliance. You will have the opportunity to design and implement an engaging, industry-aligned training programme that will hone the skills of our student team, preparing them for successful careers in the hospitality industry. Hours: 18.5hrs p/w - Tuesday, Wednesday and Thursday. Location: Reading Contract: Term Time, FTC to July 2025 What do you need to be successful as a Front of House Training Lead at Activate Learning? This is an exceptional opportunity for an experienced hospitality professional who is passionate about education and training. By becoming part of our team, you will play a pivotal role in shaping the future of the hospitality industry, mentoring and guiding the next generation of leaders. You will have the chance to impart real-world knowledge and skills, helping trainees develop their potential while directly contributing to the ongoing success of our restaurant. To thrive in this position, you must bring demonstrated experience as a Front of House Training Lead in a restaurant or café environment. A solid understanding of food safety regulations, as well as expertise in allergy awareness, is essential to ensure compliance and maintain high standards of service. In this role, you will be responsible for fostering a warm, safe, and inclusive atmosphere for both staff and students. Upholding our organisation’s core values, you will actively promote equality, diversity, and inclusion within the classroom and training kitchens, ensuring all learners feel valued and supported as they embark on their hospitality careers. Skills and Qualifications Required for Front of House Training Lead; A Level 3 or above qualification in hospitality or a related field. Barista certification or extensive experience in coffee preparation Experience in developing and delivering training programmes Excellent time management and organisational skills Confidence in using various communication platforms for training purposes Who we are Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish. When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone. Together, we will bring out the best version of yourself. Activate Learning Group Employee Benefits: Here are some of our benefits: Monthly Staff Appreciation Awards:Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy. Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents. Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team. Teaching Support: Tailored induction and development programs for teaching staff. Pension Schemes: Teacher and Local Government pension schemes for AL staff Generous Annual Leave: Up to 6 weeks paid leave Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns. Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers. On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access. Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission. Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts. Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level. Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK. Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly. Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.
