Job Description
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"><html><body><div><div><div><b>Vacancy Name</b></div><div> Head of Flexible Learning</div></div><br/> <div><div><b> Vacancy No</b></div><div> VN4099</div></div><br/> <div><div><b> Location City</b></div><div> Spennymoor</div></div><br/> <div><div><b> Contract Type</b></div><div> Permanent</div></div><br/> <div><div><b> Hours per week</b></div><div> 37.50</div></div><br/> <div><div><b> Working Days & Times</b></div><div> Monday - Friday <br/> 9:00am - 5:00pm</div></div><br/> <div><div><b> Salary Minimum Pounds</b></div><div> £38000</div></div><br/> <div><div><b> Salary Maximum Pounds</b></div><div> £50000</div></div><br/> <div><div><b> Description</b></div><div> OVERVIEW <br/> <br/> As Head of Flexible Learning, you will be responsible for providing inspirational leadership to the Flexible Learning Team and driving the strategy for growth within the division ensuring a high-quality learning experience for all learners. You will lead on the sales and marketing strategy to deliver to contracts providing high quality training opportunities too hard to reach learners. <br/> <br/> You will support senior leaders with strategic growth plans for our provision utilising all available funding streams including Adult Skills Fund, Free Courses For Jobs (FCFJ) and advanced learner loans. With curriculum experience, you will develop Employability provision in relation to the needs of local employers and communities demonstrating intent, implementation, and impact.<br/> <br/> <br/> You will need these important qualities: <br/> <br/> <li>Excellent people management </li><br/> <br/> <li>High level of emotional intelligence and ability to communicate across all levels </li><br/> <br/> <li>Demonstrate high levels of entrepreneurial acumen </li><br/> <br/> <li>Be forward thinking, proactive and motivate others</li></div></div><br/> <div><div><b> Role Information</b></div><div><div><div> Customer Care and Tutor Support <ul><li>Review, revise and continuously improve the learner journey for our customers</li><li> Ensure that high service levels are achieved within the customer care team to support learners to submit their work timely</li><li> Drive improvements with destination tracking and monitoring and ensure timely and accurate recording</li><li> Ensure that employed tutors maintain maximum caseload and comply with company timeframes for completion meeting KPIs set within the budget; and ensure that tutor capacity is maintained in line with profiling of starts and ensure that all tutors adhere to KPIs set;</li><li> Work with the Quality Team to identify any performance issues with tutors to ensure compliance with awarding body and company standards;</li><li> Plan, manage and participate in tutor standardisation meetings with the support of the Quality Manager;</li><li> Ensure tracking and monitoring or learner work and tutor feedback with evidence to support attendance monitoring </li><li>Drive teams to close down past planned end date learners for timely achievement</li></ul> <br/> General <ul><li>Prioritise team activities and workload, ensuring maximum utilisation of time and benefit in order that key objectives and targets are achieved</li><li> Drive continual process improvements and implement best practices to manage projects efficiently</li><li> Develop, monitor and manage KPIs relating to all aspects of the learner journey from post induction to completion;</li><li> Manage day to day activities of adhoc projects;</li><li> Track and measure performance and meet regularly to discuss progress against objectives;</li><li> Generate reports as requested.</li><li> Ensure accuracy of all tasks in the Flexible Learning process relevant to the support of Learners and Tutors, ensuring a clear audit trail is evident following policies and procedures;</li><li> Actively promote progression opportunities at every intervention.</li><li> Be proactive in identifying workable solutions to resolve issues identified.</li></ul> <br/> It is essential that you have a commitment to behave in a way that meets our company values and that places the leaner and their wellbeing at the heart of what you do.<br/> <br/> <b>The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes</b><br/> <br/> <b>GENERIC DUTIES</b> <ul><li>Conduct your role in line with the company values and expected behaviours </li><li>Promote equal opportunities and recognition of diversity throughout the company </li><li>Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times </li><li>Ensure confidentiality and professionalism at all times.</li><li> Provide learners, customers and colleagues with support, advice guidance as part of your everyday role</li></ul> <br/> <b>Working Flexibly</b><br/> If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.<br/> <br/> We can provide this advert in an additional format if required.</div></div><br/> </div></div><br/> <div><div><b> Essentia Criteria</b></div><div><div><div> We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.<br/> <br/> Experience <ul><li>Experience of Ofsted Inspections</li><li> Proven experience in an operational management role</li><li> Experience of writing own SAR and QIP</li><li> Sub-contracting experience</li></ul> Knowledge and Skills <ul><li>Excellent knowledge and understanding of all funding streams, particularly, ASF, Advanced Learner Loans and Free Courses for Jobs</li><li> Can multitask and delegate across the entire operation</li><li> Demonstrate a clear commitment to high standards and the ability to drive continuous improvement</li><li> Reach flexibly under pressure and to work to tight deadlines</li><li> Establish and maintain good working relationships with a wide range of people</li><li> Prioritise work and manage competing demands</li></ul></div></div><br/> </div></div><br/> <div><div><b> Why work for Learning Curve group?</b></div><div><div><div> There are many reasons that make Learning Curve Group a fantastic place to work!<br/> <br/> Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me<br/> <br/> In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits: <ul><li>26 days annual leave + Bank Holidays</li><li> Buy & Sell an additional 5 days each year</li><li> Length of service annual leave increments starting at 2 years</li><li> Healthcare Scheme</li><li> Tech Scheme</li><li> Ikea Scheme</li><li> Cycle to work Scheme</li><li> Paid Volunteer day each year</li><li> Early Finish Fridays on the last Friday of every month</li><li> Student / Teacher Discount</li><li> Uniform</li></ul> <br/> <b>HEAD OFFICE PERKS</b><br/> We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space. <ul><li>Electric Car charging points</li><li> Free fruit, Coffee and Tea</li><li> Onsite Shower</li><li> Prayer room on request or list of nearest available places of worship</li></ul> <br/> <b>EQUAL OPPORTUNITIES</b><br/> <br/> You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.<br/> <br/> Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.<br/> <br/> <b>Halo Code</b><br/> Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.<br/> <br/> <b>Disability Confident Leader</b><br/> Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.<br/> <br/> <b>Armed Forces Covenant Gold</b><br/> 12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training. <ul><li>Domestic Abuse Covenant</li><li> Care Leaver Covenant</li><li> Working Chance</li><li> Ban the box</li></ul></div></div><br/> </div></div><br/> <div><div><b> Recruitment Checks</b></div><div> Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners. <br/> <br/> As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.</div></div><br/> <div><div><b> Education Level</b></div><div> NVQ/Diploma</div></div><br/> <div><div><b> Level of Vocational Experience</b></div><div> 3 years</div></div><br/> <div><div><b> Applications Close Date</b></div><div> 17 Oct 2024</div></div></div></body></html>
