About Claranet
Founded at the beginning of the dot dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.
We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.
In the UK we have over 500 staff working in London, Gloucester, Warrington and Leeds, or as homeworkers.
Working For Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.
But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.
Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.
Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.
Position Summary
The Learning, Development & Capability Specialist has responsibility for providing a first-class service to the business, ensuring timely resolution to issues raised and proactively look at ways to continuously improve the service offered. Working within the HR function is always challenging but also very rewarding as the function has the ability to support and drive performance (remotely and directly) across the UK business and its functions through exemplary organisational practices.
Role Mission
The HR function is a professional environment and a team of twenty which consist of HR, Talent Acquisition and Facilities staff, split across London, Gloucester and India. It provides a full HR generalist and specialist service to Claranet for all its sites across the UK and India. We are a passionate and driven team with a vision to provide a high-level of service to the organisation. This new role will be a crucial part of a recently created and exciting team that will revolutionise the strategy, processes and outcomes of Learning & Development across our 500-strong UK workforce.
Objectives and Key Results
The Learning, Development & Capability Specialist is part of the UK L&D and Capability Team, and represents an area of strategic business importance.
The key objectives are:
- Sales Academy Programme: Foster the growth of our Sales Development Representatives through and engaging programme of professional development, internally authored and developed to turn our most junior sales talent into our next generation of rising stars.
- Core Technical Skills: Promote a curriculum of foundational technical knowledge across all UK staff to avoid the infamous “Digital Skills Gap”.
- Role-Based Learning: Multi-disciplined learning paths for all skilled roles (commercial, delivery sales, projects, solutions, engineering)
- Durable Skills Development: The bedrock of professional & personal development; ensuring that our people hold the essential “soft skills” to communicate and grow.