Job Description
We are seeking a highly motivated and experienced Training Manager to join our team at McMullen & Sons Ltd. in Hertford.
This is a unique opportunity to lead, organise and deliver industry-leading training across the Retail Department, consisting of 89 pubs, that is continually evaluated and improved to ensure the pub teams have competent skills and succession planning.
The role will require you to create and run training sessions yourself at our Training Centre in Hertford.
A hospitality or retail background is essential for this position.
Main Responsibilities:
- Ensure workbooks, e-learning and course content is relevant and up-to-date.
- Create and produce high-quality training materials and agreed courses which deliver both theoretical best practice and operational excellence.
- Monitor and review external training providers and subject matter experts to ensure standards are maintained and the course content presented is up-to-date.
- Present training modules to meet the requirements of the GROW programme, and other training issues as may be required.
- Line manage the Hospitality Trainer – providing them with guidance in the role and coaching to progress their capability.
- Identify Retail Department training needs and prepare cost-effective proposals to meet those needs in line with business objectives.
Requirements:
- Ideal candidate should have a CIPD qualification in Learning and Development (or equivalent).
- Minimum 3 years' experience in a training design role.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Full driving licence with access to a car – mileage expenses will be paid.
Salary and Benefits:
We offer a competitive salary of £55,000 - £65,000 per annum, plus benefits including 25 days holiday, a company contributory pension scheme, life assurance and discretionary bonus.
