Civil litigation is a process for resolving disputes between individuals and organisations via negotiation or the courts. Commercial litigation involves the resolution of disputes in the corporate and commercial sectors.
Possibility of a full-time position upon completion of the apprenticeship.
Main duties to include:
- Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements
- Reception duties and assisting reception staff
- Assisting accounts staff
- Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care
- Liaising with others by telephone
- Arranging mail dispatch by post, hand, email, fax or Document Exchange
- Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same
- Time recording and maintaining up to date time records as appropriate
- Photocopying, including numbering, colouring, binding of copies as required
- Ensure the confidentiality of all the firm’s and clients’ documentation and information
- Consumables ordering
- Daily filing including file opening and closing
- Contributing to maintaining a safe and healthy working environment
- Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc.
- Contributing to maintaining and improving office policies and procedures
- Ensuring compliance with Equality and Diversity Policy
- Working in any branch office as may from time to time be required by the firm
- Any other duties which from time to time are required by the firm
Level 3 Business Administrator Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the
opportunity to learn:
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communications
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- Business fundamentals
- Processes
- External environment factors
Monday - Friday, 9:00 AM - 5:00 PM, with a 1-hour lunch.
