OVERALL SUMMARY The HR & L&D Administrator will operate as key administrative support to the Human Resources and Learning & Development team. Reporting to the L&D Business Partner, you will be responsible for a wide range of administrative tasks with a focus on ensuring the learning experience and service to the business is optimal. RESPONSIBILITIES Manage administrative tasks related to learning including inbox management, scheduling and recording attendance of learning activities and ensuring data on the LMS is current Provide ad hoc HR project support, with a flexible approach and ability to take initiative Ensure L&D operations run seamlessly, including managing and co-ordinating training sessions, issuing feedback surveys and reporting Provide first-line support and advice for learning and development related queries. Ensuring advice provided is commercial, timely and meets specific business needs within 48 hours of receipt via the CBAM learning and development inbox Review and update HR systems to ensure accurate data and MI is maintained Generate reports from various HR and L&D systems and support completion of MI packs Advise and support colleagues on the application and submission of professional/personal development requests, adhering to policy and process; ensuring training requests are authorised and within budget Provide support and assistance to the HR Advisors and HR BPs when dealing with employee queries or people initiatives Process invoices on the expense management system and liaise with vendors to ensure a timely and informed payment cycle WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Strong interpersonal skills with an ability to build relationships quickly Excellent written and verbal communications skills, with high attention to detail Ability to manage a wide variety of requests working flexibly and to tight timescales whilst maintaining high quality work and accuracy Strong organisational and planning ability Demonstrable right-first-time approach to delivering exceptional client experience Strong Excel and PowerPoint skills IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience of managing and maintaining a Learning Management System Previous knowledge and experience of working within a fast-paced HR team Experience of working with an expense management system Educated to degree level or equivalent CIPD qualified As an employer, Close Brothers Asset Management is committed to equality and valuing diversity within its workforce. We provide equality of opportunity and will aim to ensure that no employees or candidates are subject to discrimination on grounds of any characteristics including but not withstanding gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities, political beliefs. We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role. To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you. #LI-EM1 The Company At Close Brothers Asset Management, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We are part of Close Brothers, a FTSE 250 leading UK merchant banking group. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 800 people based in 14 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. Inclusion The Benefits Private medical Discounted health checks Stakeholder pension contribution Gym discounts Cycle to work scheme Save As You Earn scheme Purchase additional holiday Charity & Sustainable work At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees’ favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them. To find out more detail please follow the link below: https://www.closebrothers.com/charity. Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future. To find out more detail please follow the link below: https://www.closebrothers.com/sustainability.
