Overall Summary At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. The Learning and Development Advisor is an administrative role that assists the Learning Business Partnering team with various aspects of planning and implementing training and development initiatives across the Bank. The Learning and Development Advisor works closely with the wider L&D team to roll out a wide-range of learning initiatives by ensuring accurate documentation, scheduling and analysis of training initiatives and programmes that serve to enhance employee skills, support professional growth, and foster greater employee engagement. Responsibilities Serve as the main contact for the Learning and Development (L&D) inquiries, managing the L&D inbox and phone queries, and ensuring prompt responses, actions, or escalation when necessary. Schedule and coordinate the delivery of induction, wellbeing, core skills, management, and technical training, working with external providers as needed. Provide coordination support for entry-level programmes, including graduate and school leaver initiatives, as well as talent programmes, D&I initiatives and Learning and Development projects, ensuring smooth organisation and execution. Review and update Learning Management Systems and records to ensure all relevant training activities are recorded, enabling accurate data and MI to be maintained and produced. Ensure that key reporting information is delivered accurately and on time, such as for the local HR Risk forum, learning needs analysis or management information as requested by the Learning Business Partners or local business areas. Develop and edit communications and training materials to promote and support learning programmes and initiatives, ensuring that all key activities are actively shared and regularly updated on local intranets. Be the key point of contact for the L&D team in terms of administration and coordination, for example where necessary raising purchase orders, diary coordination for meetings/training delivery and assisting with content design and training materials where required (using PowerPoint or Articulate for example). Provide ad-hoc support for administration across the wider HR function where required. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Demonstrable organisational and planning ability. Excellent attention to detail, maintaining high quality and accuracy. Excellent written and verbal communication and presentation skills. Proven interpersonal skills with an ability to build relationships quickly and collaborate effectively with others. Confidence using MS office packages – particularly Excel, Outlook and PowerPoint. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Previous experience working within Learning and Development. Forward thinking with a genuine interest in the latest learning and development practices. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back. About Us For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541 To find out more about our benefits: https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
