Overall Summary At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. The Learning and Development Specialist will support the Learning Business Partner with the successful running of a range of learning solutions across the Banking Division. This will include design, delivery and evaluation of learning initiatives, with specific reference to soft skills, management skills, development programmes and regulatory training requirements. The Learning and Development Specialist will play a key role in the promotion of an environment that achieves positive learning outcomes. Responsibilities Create, manage, and review training materials for our in-house courses, ensuring they are regularly updated and reflect our L&D branding guidelines. Work closely with the L&D specialist team to design, deliver and implement current, relevant learning solutions. Maintain and cultivate strong relationships with internal stakeholders, subject matter experts and external providers ensuring the delivery and execution of up to date, relevant learning solutions. Optimize the use of the Apprenticeship Levy where appropriate by onboarding apprenticeship providers, ensuring line manager engagement and support for learners. Support regulatory training initiatives by collaborating with Compliance and Business Unit subject matter experts where required. Actively assess the continued effectiveness of learning activities, reviewing the quality of learning solutions and evaluate return on investment, making and implementing recommendations where appropriate. Where required, lead on the delivery of entry-level programmes, including ASPIRE (School Leaver), Graduate and Internship recruitment campaigns with bespoke onboarding, induction and development plans for new intakes. Partner with the Diversity & Inclusion team with regards to learning initiatives aligned to our D&I strategy. Lead and coordinate on talent development programmes and initiatives in partnership with the Learning Business Partners ensuring ongoing support for our high potential colleagues at all levels. Create online training resources and materials to drive a ‘self- service’ approach to meet colleague needs. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE : Experience of utilising a Learning Management System. Experience of course development, design, delivery and facilitation, including blended learning approaches. Proven interpersonal skills with an ability to build relationships quickly, collaborate effectively and manage different expectations. Ability to work quickly and calmly, delivering work to a high standard whilst managing conflicting deadlines. Confidence using MS office packages – particularly Excel, Outlook and PowerPoint. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE : Certification in psychometric assessments. Experience of working in a Financial Services industry. Experience of project management. Experience using Webex, Articulate and other online collaboration tools (e.g. Miro, Jive). We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back. #Hybrid About Us For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541 To find out more about our benefits: https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion ¦ Close Brothers Group
